Lan's profile

Lan's reviews

  4.9  
Lan has 663 reviewsacross 15 different locations, showing 12.
Seller review
Two Genuine Good Guys!
almost 6 years ago
Two Genuine Good Guys!

Will and Lan are two genuine good guys and we couldn’t be happier with their service. They were always thinking one step ahead, maintained exceptional communication and honestly made us feel like selling our home was their number 1 priority. Thanks again for making the process an enjoyable one.

Buyer review
Understanding what we were looking for
almost 6 years ago
Understanding what we were looking for

We first met Will at an Our City open house, after five minutes of chatting he grasped what we were seeking and suggested a home that was about to hit the market. We drove past and agreed that we'd like a viewing. On inspection it ticked all of our boxes and within a week we'd had an offer accepted. Will's ability to understand what we were looking for and suggest the right home for us made the new house search a breeze! Throughout the purchase process, we couldn't fault Lan and Will's communication, even when they didn't have the answer we wanted they still fronted up and let us know. We would definitely work with Lan and Will in the future.

Seller review
Another Successful Sale
almost 6 years ago
Another Successful Sale

Lan and Will have recently sold our new home. This is the second time we have dealt with Our City Real Estate and yet again they have proved to be professional, efficient and good communicators. We highly recommend Our City Real Estate.

Seller review
Great experience & knowledge
almost 6 years ago
Great experience & knowledge

I found the whole experience of selling my property with Lan & Will at Our City Realestate to be a very stress free & smooth process. From the very start I felt comfortable with dealing with Will & Lan, appreciating their honest, professional & personal approach. I would highly recommend Our City Realestate to cater for your Buying or selling needs. They are building a great brand with there emphasis on quality customer service. Thanks guys for all your help & guidance.

Buyer review
Great Service
almost 6 years ago
Great Service

Lan is excellent in communicating with us. He is prompt in keeping us updated with our purchase. Despite a little hiccup, Lan had managed to resolve the situation quickly and professionally. Overall, we are happy with his service.

Seller review
Fantastic execution
almost 6 years ago
Fantastic execution

Lan was fantastic to deal with through the process of selling our first home. We discussed (at length) how we'd like to launch our property on the market as well as who we thought would be our key demographic.... He executed so well that the property never even got to market and was 'Under Offer' after one inspection. If we were told that we'd have the property sold for 99% of the asking price before it officially hit the market we would have considered that a great outcome. We got that great outcome! We'd definitely recommend Lan (and Will) to friends and family when they're looking to sell their property.

Seller review
Excellent Agency and Agents!!
almost 6 years ago
Excellent Agency and Agents!!

Very smooth process. Both Lan and Will have been friendly, encouraging and honest regarding the sale of the house. Regular and quick feedback about the open houses and interested parties. We both highly recommend!!!

Buyer review
Thank you Lan for a job well done!
almost 6 years ago
Thank you Lan for a job well done!

We were delighted with Lan's professionalism, courtesy and efficiency, right from our initial enquiry through to final settlement. Lan has very good market knowledge and was always ready to "go the extra mile", providing practical advice and assistance in a range of areas. Many thanks!

Seller review
Incredible experience
almost 6 years ago
Incredible experience

Will and Lan we extremely proactive in communication throughout the whole process. They worked very hard to find the right buyer for our home and sold our home within a week of being on the market. We highly recommend the boys at our city real estate! Thank you Will and Lan for a wonderful and easy experience!

Buyer review
Lan made the process of buying our home so easy
almost 6 years ago
Lan made the process of buying our home so easy

My partner and I had been looking for a house for a number of months with no luck, when we found our home with Lan, he could not have been more helpful. Lan communicated with us frequently, even when the questions that I bombarded him with were constant. Lan and Will were helpful and arranged another inspection with no fuss so that our Father could see the property. If we had to do this all over again, we would not hesitate to contact Lan.

Seller review
Simple and Enjoyable
almost 6 years ago
Simple and Enjoyable

Lan and Will only took 24 hours from first seeing our property to come back to us with a detailed report, they knew the market and the homes we were competing against well and helped identify our prospective buyer. Lan offered a few constructive tips for the final finish of our home which we followed and were happy with the result. Communication was consistent and inclusive so everyone knew what was happening. The marketing/photography team Lan and Will use are excellent and we could not recommend the whole team enough.

Buyer review
Purchase of 399 Anson Street, Orange
almost 6 years ago
Purchase of 399 Anson Street, Orange

Lan is most proffessional in his services, and very knowledgeable about the Orange market. Lan was friendly and easy to deal with as the vendor's agent, and referred property matters timely and effectively.

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