Ben was excellent to communicate with always took our calls and answered any questions we had and made our first home buying experience a breeze
Ben was excellent to communicate with always took our calls and answered any questions we had and made our first home buying experience a breeze

professional, always prompt call return if not immediately available

As I write this a month after moving in, long after the euphoria of completing our first home purchase has faded away, we are still satisfied with Ben's work as the selling agent. Ben and his associates helped to make it easy to buy this property. They played their part well in keeping communication flowing between the parties involved. This allowed us to complete the purchase 40 days from signing the contract, including the slow period around Christmas and New Year! They listened to our questions and concerns, and their answers explained the processes and other matters related to the property and its Body Corporate. Ben was often unable to answer the phone when we called but he always called back a few minutes later. When we informed Ben that the Body Corporate managers had refused to let us inspect the records, he provided some of the information we sought that he had obtained for us through the seller. When we collected the keys after settlement, they surprised us with a nice housewarming gift.

Having not lived in Mackay for a number of years Ben's consistent communication was outstanding and provided reassurance throughout the whole process. His extensive knowledge and research of the market provided us with the information we needed in making our decisions. We definitely recommend Ben and would engage him again in the future.

Ben managed to effectively liaise with sellers, property management, tenants and us to organise inspections and final negotiations, in what can only be described as difficult circumstances. Thanks for your persistence.

Ben made the selling of my mother’s home such a seamless and stress free process. From the start he was always so easy to talk with, kept us updated and returned calls promptly and answered any of our queries or concerns. He even organised a time and place for my mother to sign the contract despite her being a way on holiday. We were really happy with the timeframe it took to sell and settle. Ben, his partner Nic and all the staff at Explore were all so helpful and easy to deal with. I’d have no hesitation recommending Ben and Explore Property to anyone looking to sell their home.

It was one of the smoothest settlements we have had in over 20 years and would recommend Ben & Nic to anyone wanting to buy or sell property Thanks again!

I had several real estate agents come to my home before deciding on who to go with to sell our property. Ben, Nic and the team at Explore Property definitely stood out from the get go. Prompt with making an appointment to come out and see me and good communication from the office made me feel as though they were well organised. I appreciated Ben's honest appraisal of our property and the current market. He is well presented, knowledgeable and communicates effectively. He certainly "sold" me on why Explore Property was the right company to go with. We had 4 written offers within days and the final sale price was well above our expectations. Thank you Ben, Nic and Explore Property.

We recently brought a house listed through Ben. The service we received was fantastic. Ben was able to help us meet in the middle with the buyers to get the best outcome for us both in regards to price, settlement, needing to extend timeframes and still managing to get everything done in time to be in our new house by Christmas. Nothing was too hard and his communication with us throughout the process made all the stress of buying a house worth while.

What an amazing experience dealing with Ben. 1. Totally professional 2. Excellent advice 3. Sold my property for well above what I expected 4. He acted immediately 5. No hard sell 6. Really nice person 7. Recommended by a friend

Ben was great any questions we had he got answers for and if not would contct seller for us to gain the answer. New a lot about market and area where we were purchasing. Would definately recommend Ben and his team to anyone looking to purchase property friendly and professional.

I recently sold my property using Ben Chick as my agent.He was a total professional and kept me informed through the entire process. I had had the property listed with another agency and was very dissatisfied with their service. Ben suggested new professional photos taken and also drone photography. The property was sold very quickly after this was done.