Ben and Tracy kept us informed and clearly worked hard on our behalf. Friendly, efficient and honest advice and appraisal.

Ben assisted us with the sale of our home. We had an unusual situation, and Ben was very accommodating with our concerns. If we need to sell again, we will be using Ben again.

Ben and Tracey have extensive knowledge in property sales, are excellent communicators and very friendly professionals. They make a sometimes stressful process, into an enjoyable and memorable journey. Their calm demeanour provides comfort and their regular updates minimises anxiety. Looking forward to a third property journey with Ben and Tracey..

The journey to sell my parents’ home with Ben was exceptionally smooth—and we achieved the price we were looking for. I would strongly recommend Ben to anyone looking to sell their property in Canberra. I first met Ben three years ago when my parents were initially considering selling our former family home. From the beginning, he demonstrated a high level of professionalism, in-depth knowledge of the local market, and outstanding communication and interpersonal skills. Even though we chose not to proceed at the time, his respectful and consistent approach left a lasting impression. When we decided to sell at the end of last year, Ben supported us every step of the way with calm expertise and genuine care. He managed the tenancy transition seamlessly, offered realistic and well-informed pricing advice, and handled communication with both sellers and buyers with fairness and clarity. His balanced and honest approach built trust and attracted sincere interest from potential buyers. Ben may not rely on flashy marketing techniques, but in a market like Canberra, that’s not what matters most. His strength lies in his authenticity, professionalism, long-term mindset, and ability to build real connections with people. We felt fully supported throughout the entire process—and so did the buyers. Several returned with multiple offers, and we were extremely happy with the final outcome. I would confidently recommend Ben to any of my friends or family looking to sell in Canberra. I’m certain he’ll deliver the best possible result while making the experience smooth, respectful, and stress-free—just as he did for me and my parents.

Ben and Tracey have been with us on the house-selling / house-buying journey for a number of years, and throughout that time we always got frank and honest advice - whether it would be on the likely price points, auction strategy or selling vs buying calculations. Lots of agents would tell you they are happy to help (we met lots of them during the years), but Ben would actually be there, like he said he would, on the phone or email, weekends or after hours - with advice he can back up with hard facts and data. When it was finally time for us to sell our place, Ben & Tracey had really gone out of their way to accommodate our circumstances (young children, needing to work around school times, no support network). We were clear on what to expect and received regular updates on our campaign, both formal and informal, and Ben would visit us at our home for pretty much every step of the process so we wouldn't have to drag the kids with us to meetings or take time off work. Buying and selling houses is a very stressful time, and you couldn't go wrong with having Ben & Tracey in your corner.

Ben created a clear marketing strategy based on our needs and goals, was an effective, respectful communicator and we knew what was happening every step of the way. Our expectations were exceeded and we would 100% recommend Ben. Thank you Ben and the team at Luton's.

I contacted Ben as he had shown me some properties about 10 years ago and I was impressed with his professionalism then, so it was a no brainer to contact him again when I was thinking of selling my current property. Once again, he was extremely professional and well versed on the property market of Dunlop. He gave me a valuation, which was less than what I wanted however the property sold after the first open home for the amount that he had valued it at. He was always thorough and explained every step of the way which made me feel comfortable with the way things were progressing and was always available when I had questions.

I've dealt with a few agents when buying or selling property and Ben is up there amongst the best. He went out of his way at every stage of the process to make the property as presentable as possible, visiting it multiple times with contractors to have items fixed and get the property in the best possible state for sale. The end result was a sale price more than what we were expecting. We couldn't be happier with the result and can't rate Ben highly enough.

Ben was an incredible help throughout our journey with purchasing our first home. His patience and guidance made the entire process much smoother. Whenever we had questions, whether about the property or the buying process, he was always available and eager to assist. His communication skills were top-notch, keeping us informed and effortlessly connecting our agents with the seller. Working with Ben felt like having a true partner who genuinely cared about our needs. We highly recommend him to anyone looking to buy a home and wouldn't hesitate to work with him again!

As someone with a cognitive disability, I really appreciated the level of communication and patience Ben provided throughout. Ben gently advised and made recommendations that helped to ease what would have been an otherwise stressful experience. I highly recommend Ben as a safe pair of hands in selling your home.

I'd like to thank Ben for his expertise and professionalism taking me through the process of selling my house. He was always polite, calm and knowledgeable about the process. If I was uncertain about something, he would make suggestions as appropriate but always allowed me to make my own decisions. I found him easy to work with, always communicable and I have no hesitation in recommending him and his company.

This was my first time selling a property. Ben was very patient as I muddled my way through. He was clear when he explained the process, kept in touch, and was receptive to my wants and needs while still making sure I was being realistic. He went above and beyond by also coming to and supporting me at an auction for a property I wanted to buy, which I ended up winning. He's a top agent and one I would highly recommend to anyone but particularly someone who is selling for the first time and is quite nervous.