Ben sold us a newly built house in Annandale. He did a superb job marketing the property. Ben created an amazing hardback book featuring the property and he was proactive in showing us the property at odd hours and answering all of our questions. He know everything about the house! He was proactive without being pushy. Once we bought it, Ben continued to go beyond the call of duty in helping us get established. He created a binder with all the appliance service manuals, he provided contacts for local services, he generally took us under his wing. Quite impressive when you realise that we were the buyer not his client the seller. He is passionate about what he does, has great attention to detail, is personal and professional. I highly recommend Ben to anyone looking to sell or buy a property.

Ben maintained an excellent level of communication through both the sales campaign and settlement period. He was always transparent and easy to work with. Thanks for working hard for us when we had to sell in such a short period of time.

When we selected Ben to be our agent, one thing stood out - his ability to collect and read data which takes the emotions out of the sales process. When the time came to sell, it was obvious that we did miss the good market by a few months and it was a very hard decision. Ben was always very transparent and honest about the market and he even came up with alternative solutions to selling the property. These proposed solutions and his data made us realising that it was better to sell rather than waiting for the market "to turn" again. I know I made the right decision of choosing Ben also because still to this date he calls us to check how we are going and to provide unsolicited advise on the next property purchase (we don't live in the area anymore). I would also rate him 5 stars on emotional intelligence and data analysis.

Ben and the team have been very prompt with all our requests since the first inspection. They are also very easy going and help where possible. It makes our purchase to our home very easy and enjoyable. Thanks Ben & team!

If you want an agent who will be straight with you, communicates well, can negotiate, and knows the market, then go with Ben. I can honestly say I enjoyed the process. His attention to detail was excellent and his organisational skills exemplary. I got daily, specific feedback over the phone and weekly written reports. He consulted at every stage and was happy to get feedback. At the pointy end, he showed great negotiating skills and got us the best price the market would afford. Ben is an excellent agent. Highly recommended.

A highly integrity and Professional, on time accommodating and available to talk to. I wish him all the best and I’m very happy to recommend him for my family and friend. Dr O’day

Ben is an outstanding agent and a credit to his profession. Having bought and sold a few times I have felt the pain of a property transaction through a bad agent. Ben went above and beyond my expectations and made the process a positive one. His communication was outstanding, always keeping us abreast of developments as they occurred. This included both verbal and written updates throughout the campaign. He was available at any time to resolve questions or concerns which left me no reason to feel unnecessarily worried. If I get the chance I will definitely work with Ben again, either as a buyer or a seller. Thanks Ben!!

Ben Southwell provided professional assistance, support and guidance during our recent purchase of a family residence. He has detailed knowledge of the market. He is an excellent communicator and kept us fully informed throughout the process thus ensuring a stress-free purchase. We were particularly impressed with his after sales (exchange and settlement) follow up. We would highly recommend Ben to all those seeking to buy or sell property in the inner West.

Ben made it a painless, hassle free process and looked like a true professional .

Ben is an extremely professional agent and was very accommodating with our requests, particularly with our requests to see the property late in the evening after work. He consistently kept us informed about the property and went out of his way to get the deal done. We are very appreciative of his help!

Ben and his team were excellent. They achieved a result for us that exceeded our expectations. Ben organised everything from trades to staging and was always available to answer questions with clear, confidant and sensible advice. Best of all, Ben did what he said he would do. We were delighted with the service provided by Ben and his team and highly recommend them. We will certainly use them again.

It was a great pleasure working with Ben Southwell as an agent during the purchase of this property - he was very helpful, understanding and at the same time - very prompt and professional! He made the whole process really effortless for us - assisting us all the way - to the last detail. I highly recommend his services and would work with him again on other sales/purchases if an opportunity arises.