We found Ben and Michelle to be extremely professional and supportive throughout the entire process of selling our home. Having lived in the house for 42 years, this was a significant and emotional step for us, and we were completely new to the current auction process. From the very beginning, Ben and Michelle took the time to clearly explain each stage, ensuring we felt informed, comfortable, and confident in our decisions. They guided us through the process with patience and care, and their communication was outstanding at all times. They kept us regularly updated, were always available to answer questions, and made sure nothing was left unclear. Both Ben and Michelle were consistently punctual for inspections and appointments, which we greatly appreciated, and they conducted themselves with professionalism and respect at all times. Their advice was always sound, thoughtful, and genuinely in our best interests. We never felt pressured, and it was clear that they were focused on achieving the best possible outcome. One of the qualities we valued most was their honesty and transparency, which gave us complete trust in their guidance and recommendations. Overall, Ben and Michelle made what could have been a daunting experience feel smooth, well-managed, and reassuring. We are very grateful for their dedication, integrity, and professionalism, and we would not hesitate to recommend them to anyone looking to sell their home.

I found Ben to be very helpful and honest. Contacted us after each inspection with updates. Provided professional advice to get our house sold with the least amount of stress possible.

Ben explained the process well, kept us informed at all times and is an excellent auctioneer. Our property was passed in but subsequent negotiations were handled well to both parties satisfaction.

Ben’s knowledge of the Blackburn market was exceptional. We had to bide our time in a flat market, but patience and gentle guidance by Ben paid off in the end.

We were delighted with the very positive experience we had selling our property with Ben. He is professional, attentive and very approachable. Ben is an excellent communicator and he took the time to explain the process throughout the campaign. His assistance and advice from the moment we met, to the initial staging and through to the final sale was timely, generous and wise. Ben's knowledge of the market and his vast experience was of great benefit to us. We could not have felt more supported and we would very happily engage his services again and recommend him to others.

Ben grew up in the local area and this probably helped in promoting the property. He is very easy to talk with and gave good feedback on the inspections. I was very satisfied with the conduct and outcome of the auction. Highly recommended.

Very calm and collected. Understands local market and the relevant buyer demographic well. The sales period went a bit longer than instead but he still kept the composure and mostly stuck to pre-discussed marketing strategy with minor tweaking.

Of the 3 agencies we contacted to help sell 2 properties Ben stood out for his professionalism , knowledge , and reliability. He communicated clearly and promptly to any questions We were extremely satisfied with the results he achieved for us and would not hesitate to recommend him to others

Ben's communication was regular and accurate without it being overwhelming. He always presented himself in a highly professional manner and was a genuinely likeable agent. Very down to earth. His knowledge of the neighborhood was key to our success. Being a long-standing presence in the Blackburn and surrounding suburbs, served us very well.

Ben Williams is very professional and efficient. Our house was hard to sell and the process took a long time, but he never gave up. He stayed patient, kept working hard, and finally achieved a good result. He is also a strong and persuasive auctioneer. I highly recommend him.

We were so happy with Ben and his professional team. Ben's communication was outstanding and he managed to deliver us an outstanding result... we would recommend him and FLETCHERS highly.

Ben Williams from Flectchers was employed through Ian Reed Vendor advocates on behalf of my mother Sandra to conduct a sale campaign of her unit leading up to an auction. Ben gave us great information of decluttering and setting up the unit, so it looked its best leading into the sale campaign. Ben also gave us a lot of information on recent unit sales in the local area and a realistic expectation of the value of the unit Ben was very diligent in all his interactions with myself and my mother keeping us informed on all open house results and any per auction offers. Once pre-action offers were submitted Ben meet with us and spoke about what we could expect per auction and on auction day Ben then spoke with all the prospective buyers and came back to us with a pre-auction offer that we accepted. This price was well above simular units sold in the same area Overall, Ben conducted himself in a very professional manner made this whole process hassle free. This was very important as my mother has moved into a care facility and needed the experience of selling what was to be her forever home as calming and hassle free I would have no hesitation in recommending Ben and Fletchers to anyone selling a property Peter Sayce