Betty and her excellent team far exceeded our expectations. A very professional outfit who kept us well informed throughout the process of selling my home.

Betty is a great real estate agent, and has been with us during the journey, and stayed late in her office on Thursday night to get the contract finalised and executed, and never complained about me calling 1000s times since we signed the contract lol

Excellent professional services they have provided

Cassie is very nice and professional. Good attitude and helpful. Overall a great experience!

This was the 2nd time when we engaged Betty as our selling agent recently. She and her team have been communicating effectively and efficiently. The outcome was excellent and we couldn’t be more happier. Thanks again for Betty’s great works.

We chose Betty and her team at McGraths Epping to sell our family home of over 23 years based on researching past performance and the strength of her presentation of the process they would use to sell our home. Absolutely no regrets as all aspects of the sale were explained to us patiently, and Betty and Cassie displayed great attention to detail and strong work ethics where nothing was too much trouble. Communication is key when the outcome is so important and Betty worked very hard to ensure we were involved in all aspects of the sale and on the same page. In a tricky market we are very happy with the price achieved and would not hesitate to recommend the team to anyone considering the sale of their home.

Betty listened to our needs while also kept us update on the current market with her professionalism. She is one of the best agent I came across so far. I was impressed that Betty worked tirelessly to help us with the best outcome.

Betty Ockerlander is number one for a reason. She is an outstanding agent who (along with Kitty Chan) defied a ‘downward’ market to achieve an excellent sales result at the high end of our price range for our unit. She is an absolute professional who truly understands the local market and real estate strategy. She is connected to a large number of local buyers and is skilled at price negotiation, all while being very trustworthy and genuine. We listened to all of her advice and it paid off. If you want the best for your home, there’s no one except Betty and her team.

I never saw Betty through the whole buying and settling period. The house had a really big leak in the garage and Betty and her assistant June never made any effort to negotiate on the buyer behalf before settlement. So much small problems we found after moving in and all I wanted was them showing some care, not asking to sort any of my problems but all they cared about after settlement was asking if we can sell our previous property with them.

Very poor and disappointing experience as a buyer. Betty has been telling untruthful information and full of lies when dealing with the buyers. She stands in no shoes from the buyers. Can you believe the property was forced to settle with knee high grass in the front and back yard, pool was in terrible condition, building material rubbish promised to be removed and it never happens! Photos have been taken as evidence and more actions will be processed.

My dad passed away summer 2022, the house was too big for my mum to manage so we decided to sell the house that my parents had owned for over 25 years. Betty helped us through the selling process, taking great care to explain everything, showing real compassion to our grieving family and dealing with a very difficult buyer. Betty and her team worked to get the best outcome possible. Betty supported us throughout the process to completion, ensuring that what was agreed by both parties were met, despite threats of bad reviews from the buyer. I would highly recommend her and her team.

Big agency and agent can bully customers' like this, they need to be publicized, and be punished by fair trading. Betty and her assistant Cassie Lu abused us through the whole purchase experience, promised in black and white to agree only to get us to sign the contract, at settlement the house is a dump, grass high, pool stink, bugs/webs everywhere, rubbish onsite, asbestos lying around, most shocking, unethical agent!