Betty listened to our needs while also kept us update on the current market with her professionalism. She is one of the best agent I came across so far. I was impressed that Betty worked tirelessly to help us with the best outcome.
Betty Ockerlander is number one for a reason. She is an outstanding agent who (along with Kitty Chan) defied a ‘downward’ market to achieve an excellent sales result at the high end of our price range for our unit. She is an absolute professional who truly understands the local market and real estate strategy. She is connected to a large number of local buyers and is skilled at price negotiation, all while being very trustworthy and genuine. We listened to all of her advice and it paid off. If you want the best for your home, there’s no one except Betty and her team.
I never saw Betty through the whole buying and settling period. The house had a really big leak in the garage and Betty and her assistant June never made any effort to negotiate on the buyer behalf before settlement. So much small problems we found after moving in and all I wanted was them showing some care, not asking to sort any of my problems but all they cared about after settlement was asking if we can sell our previous property with them.
Very poor and disappointing experience as a buyer. Betty has been telling untruthful information and full of lies when dealing with the buyers. She stands in no shoes from the buyers. Can you believe the property was forced to settle with knee high grass in the front and back yard, pool was in terrible condition, building material rubbish promised to be removed and it never happens! Photos have been taken as evidence and more actions will be processed.
My dad passed away summer 2022, the house was too big for my mum to manage so we decided to sell the house that my parents had owned for over 25 years. Betty helped us through the selling process, taking great care to explain everything, showing real compassion to our grieving family and dealing with a very difficult buyer. Betty and her team worked to get the best outcome possible. Betty supported us throughout the process to completion, ensuring that what was agreed by both parties were met, despite threats of bad reviews from the buyer. I would highly recommend her and her team.
Big agency and agent can bully customers' like this, they need to be publicized, and be punished by fair trading. Betty and her assistant Cassie Lu abused us through the whole purchase experience, promised in black and white to agree only to get us to sign the contract, at settlement the house is a dump, grass high, pool stink, bugs/webs everywhere, rubbish onsite, asbestos lying around, most shocking, unethical agent!
Betty's knowledge and experience in the market in Epping was the reason for choosing her as agent. Her approach was very professional and she made the whole process much smoother than anticipated. The hard work of Betty and her team resulted in a very pleasing sale.
I am so happy I chose Betty to sell my property! Her assistance with everything from pricing and timing of the sale, styling the house to having any necessary contacts was just so reassuring. Betty kept me u to date throughout the sale period, she and her team working together to get a great price for my property. I highly recommend you look up and have a chat to Betty before selling your property!
Betty did a great job We are both very happy with the results
Betty & her team were absolutely amazing throughout the whole process. We put our full trust in them & would not hesitate to do so again. Betty & her team really know their job. Professional & helpful at all times. They get to really know you, so they know what matters for your personal circumstances. We truly appreciate everything Betty & her team have done for us.
Betty was very professional and knowledgeable at all times. She was always communicative, responsive, informative and gave me good ideas which resulted in a successful sale of my house.
Betty was very helpful in our purchase journey, her team works hard to achive good outcome for both buyers and sellers
