Betty's profile

Betty's reviews

  4.8  
Betty has 527 reviewsacross 20 different locations, showing 12.
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Betty's qualities as told by our client reviews: strategic, hard-working, honest, supportive, reliable, clear communication, local expert.
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Buyer review
showed no care for her buyers
almost 4 years ago
showed no care for her buyers

I never saw Betty through the whole buying and settling period. The house had a really big leak in the garage and Betty and her assistant June never made any effort to negotiate on the buyer behalf before settlement. So much small problems we found after moving in and all I wanted was them showing some care, not asking to sort any of my problems but all they cared about after settlement was asking if we can sell our previous property with them.

Buyer review
Cannot be worse experience with Betty and her team
almost 4 years ago
Cannot be worse experience with Betty and her team

Very poor and disappointing experience as a buyer. Betty has been telling untruthful information and full of lies when dealing with the buyers. She stands in no shoes from the buyers. Can you believe the property was forced to settle with knee high grass in the front and back yard, pool was in terrible condition, building material rubbish promised to be removed and it never happens! Photos have been taken as evidence and more actions will be processed.

Seller review
Professional and compassionate
almost 4 years ago
Professional and compassionate

My dad passed away summer 2022, the house was too big for my mum to manage so we decided to sell the house that my parents had owned for over 25 years. Betty helped us through the selling process, taking great care to explain everything, showing real compassion to our grieving family and dealing with a very difficult buyer. Betty and her team worked to get the best outcome possible. Betty supported us throughout the process to completion, ensuring that what was agreed by both parties were met, despite threats of bad reviews from the buyer. I would highly recommend her and her team.

Buyer review
I will not stop until my reviews are posted in public and take effects!!!
almost 4 years ago
I will not stop until my reviews are posted in public and take effects!!!

Big agency and agent can bully customers' like this, they need to be publicized, and be punished by fair trading. Betty and her assistant Cassie Lu abused us through the whole purchase experience, promised in black and white to agree only to get us to sign the contract, at settlement the house is a dump, grass high, pool stink, bugs/webs everywhere, rubbish onsite, asbestos lying around, most shocking, unethical agent!

Seller review
Professional and friendly
almost 4 years ago
Professional and friendly

Betty's knowledge and experience in the market in Epping was the reason for choosing her as agent. Her approach was very professional and she made the whole process much smoother than anticipated. The hard work of Betty and her team resulted in a very pleasing sale.

Seller review
Really knows the market
almost 4 years ago
Really knows the market

I am so happy I chose Betty to sell my property! Her assistance with everything from pricing and timing of the sale, styling the house to having any necessary contacts was just so reassuring. Betty kept me u to date throughout the sale period, she and her team working together to get a great price for my property. I highly recommend you look up and have a chat to Betty before selling your property!

Seller review
Outstanding
almost 4 years ago
Outstanding

Betty & her team were absolutely amazing throughout the whole process. We put our full trust in them & would not hesitate to do so again. Betty & her team really know their job. Professional & helpful at all times. They get to really know you, so they know what matters for your personal circumstances. We truly appreciate everything Betty & her team have done for us.

Seller review
Glad to have had Betty Ockerlander as my Agent
almost 4 years ago
Glad to have had Betty Ockerlander as my Agent

Betty was very professional and knowledgeable at all times. She was always communicative, responsive, informative and gave me good ideas which resulted in a successful sale of my house.

Buyer review
Professional and good advice
about 4 years ago
Professional and good advice

Betty was very helpful in our purchase journey, her team works hard to achive good outcome for both buyers and sellers

Seller review
Most experienced, professional and pleasant.
about 4 years ago
Most experienced, professional and pleasant.

Betty and her team have been outstanding. Helpful in explaining and pleasant to deal with. Trustworthy and truthful, Betty's advice can be relied upon. Thank you for your good work.

Seller review
Betty and her team are very professional.
about 4 years ago
Betty and her team are very professional.

I would highly recommend Betty and her team at McGraths. They were in contact with my family all the time on the progress of the sale. They achieved a great result for us.

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