Betty's profile

Betty's reviews

  4.8  
Betty has 526 reviewsacross 20 different locations, showing 12.
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Betty's qualities as told by our client reviews: strategic, hard-working, honest, supportive, reliable, clear communication, local expert.
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Seller review
Professional, Trustworthy and She delivers!
over 1 year ago
Professional, Trustworthy and She delivers!

I had a great experience working with Betty and her team selling my apartment. Once we do the necessary needed preparation for the sale as advised by Betty and her team, we managed to sell within 2 weeks. We trust her service and believe she will work for our best interest which is the foremost important factor choosing a right agent!

Seller review
Professionalism, efficiency & kindness.
over 1 year ago
Professionalism, efficiency & kindness.

We had the pleasure of working with Betty Ockerlander and her team at McGrath Epping on selling our much-loved home in North Epping. From start to finish, Betty was professional, knowledgeable, and incredibly efficient. Through the whole process it was clear that for Betty the happiness and satisfaction of the client are of primary importance. That was evident when at first, we have visited one of her open homes in the suburb and explained what kind of property we are looking for. Betty suggested to see another house that was for sale by a different agent. And she was right, we loved that house and have purchased it! This fact emphasises how well Betty can match customers’ requirements with property characteristics, and, most importantly, her primary dedication to customers in helping them purchasing the most suitable place to live. Subsequently, after purchasing the new home, we listed our current place for sale with Betty and we couldn’t have asked for a better experience. Betty is proactive and always one step ahead, ensuring the process runs smoothly and without delays. She gets straight to the point, explaining everything clearly and concisely, making what can often be a complex and overwhelming process feel effortless. Her kindness and genuine care for her clients truly set her apart—she listens, understands individual needs, and finds the best possible solutions. Thanks to Betty’s expertise and dedication, we felt confident and well-informed throughout the entire process. She made what could have been a stressful situation easy and seamless. We highly recommend Betty Ockerlander to anyone in need of selling a property—she’s simply the best!

Seller review
Excellent sales work by Betty, but let down by marketing assistant.
over 1 year ago
Excellent sales work by Betty, but let down by marketing assistant.

Betty Ockerlander did great work getting the sale of our 4 bedroom residential property over the line. She was very persistent with following up multiple potential buyers, then keeping me updated at all times with the progress. Also, Betty's negotiating strategy with potential buyers was very good and was ultimately successful at achieving an acceptable sale price under the existing market conditions. Betty's sales assistant, Kitty Chan, also did excellent work at open house inspections and general liaison with myself. Unfortunately, Betty's marketing assistant often created confusion by not being up to date with the status of the property sale, and not being able to follow simple instructions. Later, for some reason, he tried to insert himself into the settlement process which, per normal practice, was already being handled by the buyer's & seller's conveyancers, thereby creating much unnecessary confusion. Betty has since addressed this marketing assistant's poor performance.

Seller review
Great to deal with.
over 1 year ago
Great to deal with.

Very professional and experienced group ready to help achieve the desired result. Thank you Betty and team.

Seller review
Excellent
over 1 year ago
Excellent

Betty came across as a very honest and a reliable professional throughout the sales process.

Seller review
Great selling experience
over 1 year ago
Great selling experience

During the whole process of going on market to the auction I was kept informed and given realistic expectations of the outcome. I was very happy with the whole process

Seller review
Outstanding
over 1 year ago
Outstanding

Betty Ockerlander and her team possess excellent professional qualities and strong communication skills. Betty has a precise grasp of market trends, effectively manages her time, and calmly and appropriately handles various client issues. She is an outstanding real estate agent, and we are deeply grateful to her and her team for their dedicated efforts in successfully auctioning and selling our house.

Seller review
Her esteemed reputation demonstrated.
almost 2 years ago
Her esteemed reputation demonstrated.

Betty Ockerlander lives up to her reputation for being the best in the business. She went above and beyond in the sale of my property, working after hours and on public holidays to make the sale. I interviewed 5 agents and went with her because she showed she wasn’t like the rest. Her knowledge of the area, and of buying and selling houses was apparent upon our first meeting. Betty is a straight talker. I knew my house was going to be a difficult sale, but she was the only one that addressed methods for selling such a house, and described her personal experience of the benefits of living in the situation the house is in. She didn’t need to give me pages of contact numbers demonstrating how many contacts they have, or flashy documents promising unrealistic expectations. Betty is genuine and shows integrity in her profession. Further, she has a great team at McGrath Epping that work as hard as she does.

Seller review
Committed and hard working
almost 2 years ago
Committed and hard working

Betty was well informed about the market and honest regarding her appraisal. She was committed to getting us the best price and worked hard to archive a sale in a competitive market. Betty kept us well informed with ongoing and weekly updates. We honestly could not have expected much more. We would definitely use Betty again.

Seller review
Knowledgeable, good communication and professional
almost 2 years ago
Knowledgeable, good communication and professional

Betty and her team are knowledgeable and easy to communicate with. She gives us good advice and always be honest about her thoughts & opinions, which we highly appreciate. Considering the current market, we can say that we are satisfied with our overall result.

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