Normally, I would be the last person to heap praise on estate agents. However, I could not say anything but the best about Michelle and her team (Jasmine, Emma, Tamara,...). Our house was sold in practically no time and for the price that, even in theory, seemed like the upper bound. In a hindsight, going with another agent would have been a huge gamble. Thank you all, O'Brien team!
We cannot thank Michelle and her team enough! As out of state owners we received seamless assistance from start to finish - arranging cosmetic upgrade work to the property, prompt and efficient staging and marketing, and ongoing cleaning and gardening services for the duration of the sale process. Michelle and the team are extremely professional and are exceptional communicators; always within reach, responding to any and all questions, regularly providing updates and feedback. Michelle's knowledge of the Sandhurst market is a great asset. Thank you to Michelle and the team for a stress free and fabulous experience, we highly recommend!
The whole team were a pleasure to deal with. Michelle is very easy to relate to and nothing is too much trouble for her or her team. We felt very comfortable signing up and our results speak for themselves.
Michelle and her team did a sterling job on the sale of my property. She was quick to respond to any queries. Her knowledge of the market and area are unbeatable. Highly recommend.
Michelle, always kept us in the loop. Contacting us every inspection with a strong and detailed report. Her communication is A+. She has a wonderful team behind her, which makes selling a house a pleasurable experience. Rather than a daunting one. Michelle has the skills and work ethic, that goes the extra mile. Which reassured us we were in good hands
Michelle was honest, approachable, and great to communicate with during the buying process. She made us feel informed and confident in every decision. Jasmine was equally wonderful, always kind, responsive, and helpful from start to finish. A fantastic team.
We were delighted to secure this larger than usual property in a contemporary area with strong upside. Michelle and her team helped facilitate a smooth result and kept us informed at all times. And they've continued to be proactive in their exceedingly responsive manner and diligent processes.
Lovely presentation of home. No pressure. Was given a hard copy of the section 32 at inspection, which gave me time to read before she rang back asking about what I thought of the property. Was able to help with a connection to a conveyancer as well. Property was also available to look at at other times that suited myself and family members.
Michelle’s team is very friendly and make you feel comfortable asking question.
Communication went above and beyond; we always felt in the loop and informed, the team as a whole work well together and every aspect of the sale felt easy. We have sold with Michele’s team twice now and very pleased with the process.
We would like to sincerely thank Michelle Stephens and her team for selling our Dad’s unit in Patterson Lakes. It’s easy to see why Michelle is so successful — we could not be happier with the professionalism, expertise, and care she demonstrated throughout the entire sales process. From her initial advice on staging the property, through to creative marketing ideas that generated strong interest, and all the way to finalising the sale and assisting with settlement, everything was handled seamlessly and with great attention to detail. We truly believe she achieved the best possible price for the property, well beyond the expectations set by other agents. The communication from Michelle and her team was exceptional. We received regular updates and phone calls at every stage, which gave us complete confidence and peace of mind throughout the process. Thank you again, Michelle and team — you were all amazing, and we wish you continued success in the future.
