Team Michelle are certainly on the ball to ensure each process progresses expediently with professionalism and friendliness. As the seller (and I'm assuming the buyer given my experience) it all just happens, which takes the hassles away. Chose Michelle due to the number of sales in the area and word of mouth and the experience was as expected.
We couldn’t be happier with the service we received. From start to finish, everything was handled professionally, honestly, and with great communication. Nothing was ever too much trouble and we always felt supported and informed throughout the process. Highly recommend to anyone looking for a reliable and dedicated real estate agent
We approached Michelle through Obrien Carrum Downs as we knew she was a gun in the area. Michelle was prompt with her response & generous with her information & confident in what she could achieve for us- we were like are you sure you can get that? Well Michelle totally delivered (over the appraised figure), we are so happy with the outcome. So glad you were able to sell our property Michelle! The process has been great & Obrien Carrum Downs looked after everything. A shout out to Michelle’s team who were also in continuous communication right up to settlement. A shout out also to the staging company ‘Inhance Furniture’ , all organized through Obrien CD, they allowed the property to look its absolute best. We are so happy with everything. Thank you Michelle for delivering everything you said you would, we would recommend you to anyone wanting to work with an awesome agent & support team.
Michelle and the team at Obrien Real-Estate, Carrum Downs were incredible throughout the entire process of selling our home. From the initial meeting, Michelle showed excellent market research knowledge and provided us with an action plan that best suited our needs whilst also allowing us to have significant input. The overall communication cannot be matched in our opinion. No matter the time of day, the team were always available to offer assistance and demonstrated the highest level of professionalism. Michelle exceeded our expectations when it came to the final sale of our home and we wouldn't trust anyone else with our properties.
It is always a pleasure working with Michelle & her team. Super effective, clear communication, very efficient, and certainly great experts in the field. And our client is super excited on securing this fantastic property in Aspendale Gardens. Looking forward to many more deals together. Aleksandra Aleksandra & Co Buyers' Agency
From the moment you meet Michelle, you gain a strong sense of her solid practical experience, exceptional industry knowledge, and genuine commitment to support and service. Everything unfolded exactly as Michelle said it would. Clear options were presented, and her honest, thoughtful advice made our decision easy and stress-free. Michelle was absolutely professional and supported by an impeccable team, with consistent and clear communication throughout the entire process. Nothing was ever a problem or an issue that couldn’t be resolved. Our family will be forever grateful for Michelle’s guidance and support during such a critical and delicate time in our lives. We have no hesitation in recommending Michelle. If you are looking for quality and a consistently high standard of service, look no further.
I cannot speak more highly of Michelle. From the very first meeting she had fantastic ideas of how to present the house for sale and what to expect. She obtained quotes from tradesmen and coordinated works. Within 2 weeks we had finished the painting , new carpets , garden makeover and styling. Michelle is totally professional, has great knowledge of the area and works 24/7. She even contacted potential buyers while she was overseas leading up to Xmas. Her team are all fresh and enthusiastic. If you are looking for an agent in Carrum and surrounds I can strongly recommend O’Brien Real Estate and Michelle.
Michelle and her team were outstanding to work with. They were professional, efficient, and genuinely friendly, making the entire process feel straightforward and stress-free. Communication was excellent at every stage, and their attention to detail really stood out. The service provided exceeded our expectations, and we would not hesitate to recommend Michelle to anyone looking for a reliable and knowledgeable real estate agent.
Excellent experience with the entire team. Very friendly and they were extremely helpful. Achieved above asking price. Michelle's knowledge of the market was spot on.
I am afraid I do not have many words in my vocabulary to describe Michelle’s exceptional service. I sold my property remotely and never met Michelle or her team in person, yet the entire process was smooth, personal, and incredibly well managed. Michelle has outstanding skills in building a highly functional, efficient, friendly, and enthusiastic team. Every phone call was answered promptly, either by Michelle herself or a team member who immediately knew who I was, understood my needs, and took action straight away. No request was ever a problem — whether it was contacting another rental agent to collect keys or organising repairs. We received three offers within just two days of the property being on the market. When the first contract fell apart, Michelle’s confidence and reassurance were invaluable. Her agency conducted not only scheduled inspections but also inspections on request, and I was always kept fully informed, often receiving updates even as late as 8 pm. Michelle showed excellent negotiation skills with the second offer, and throughout the entire process I felt like a VIP client despite never meeting anyone in person. It was such a positive experience that I will never hesitate to use Michelle again and highly recommend her to anyone selling their property.
Michelle Stephens delivered an outstanding result in the sale of our home at 40 Rosemary Crescent, Frankston North, and we could not recommend her more highly. From the very beginning, Michelle demonstrated exceptional market knowledge, providing clear, well-informed advice that positioned our property perfectly within the local market. Her strategic approach, attention to detail, and understanding of buyer demand were second to none. Communication was a standout throughout the entire campaign. Michelle kept us fully informed at every stage, offering timely updates, honest feedback, and clear guidance, which gave us complete confidence in the process. Her professionalism, integrity, and calm assurance made what can often be a stressful experience feel seamless and well managed. Michelle is genuinely enthusiastic, passionate, and deeply committed to achieving the best possible outcome for her clients. This dedication was also reflected in her amazing team,particularly Emily, whose support, organisation, and professionalism ensured everything ran smoothly behind the scenes. Together, they delivered a polished, results-driven sales campaign with care and precision. If you are looking for an agent who combines expertise, energy, and authenticity with exceptional service and results, Michelle Stephens and her team are truly outstanding.
