Michelle's profile

Michelle's reviews

  5  
Michelle has 2083 reviewsacross 50 different locations, showing 12.
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Michelle's qualities as told by our client reviews: friendly, reliable, well-prepared, supportive, responsive, local expert, clear communication.
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Seller review
Outstanding Performance from Michelle and team
over 1 year ago
Outstanding Performance from Michelle and team

Michelle and her team were absolutely fantastic to work with. From start to finish, they demonstrated professionalism, dedication, and a deep understanding of the market. They communicated clearly, responded promptly, and made every step of the process smooth and stress-free. Michelle’s expertise and her team’s attention to detail ensured we felt confident and supported throughout. Their friendly and approachable manner made them a pleasure to have sold our house. I would highly recommend Michelle and her team to anyone looking for outstanding results.

Buyer review
Simple stress-free first purchase
over 1 year ago
Simple stress-free first purchase

Michelle and her team, Emily and Tamara, made the process of purchasing my first property nice and simple. No games or tricks, straightforward offer process and the team was very helpful after signing as well organising final inspections etc. Communication was excellent and I was always kept in the loop. Would 100% recommend.

Seller review
Knowledgeable and honest
over 1 year ago
Knowledgeable and honest

Michelle and her amazing team were so wonderful from the beginning. We are first time Seller's and having a team of knowledgeable and helpful people on the end of the phone to answer all of our questions was so valuable. Michelle and her team handled everything from organising cleaners, a stylist, photographer, conveyancer and everything else you need to get your home ready for inspection. We could not have picked a better Agent!

Seller review
First class sales agent with an amazing team!
over 1 year ago
First class sales agent with an amazing team!

Michelle and her team are the best in the industry. Every step of the way they are there, arranging trades with best quotes, giving advice and picking the best time to sell your property. The momentum behind this team is unreal and I had a lot of confidence in them delivering a good outcome. Which they did! Thanks again Michelle for always going above and beyond.

Seller review
Michelle is a Force of Nature
over 1 year ago
Michelle is a Force of Nature

Michelle and her team are absolutely fantastic. Michelle herself got us a fantastic result within 3 days of the property being on the market, and her team were communicative, proactive, helpful, and had great energy. I had full confidence in the process and never felt out of the loop. I couldn't recommend Michelle and her outstanding team highly enough!

Buyer review
Michelle and team are extremely professional and proactive
over 1 year ago
Michelle and team are extremely professional and proactive

Being a first home buyers, Shree & I were extremely lucky to have Michelle as our agent. Michelle personally took interest in understanding our requirements and guided us. She and her team are a delight to work with…I will highly recommend Michelle for all your real estate requirements.

Seller review
Omg….. unbelievable!!!!!
over 1 year ago
Omg….. unbelievable!!!!!

I have used Michelle twice before on the sales of my investment properties, so for the sale of my family home it was a no brainer and I knew exactly where to go. Michelle advised me from the start she would sell my property for as much as she could and boy did she blow my mind…. It sold in 4 days with multiple offers and in the end the price was something I could never have imagined. She advised me on ways to style my home for a better outcome and always called me after each inspection to give me feedback which I think is really important. I am absolutely ecstatic and cannot thank her enough. Her expertise in the market is second to none and if anyone can get top dollar for your property it’s Michelle. There’s no one better and if I could give more than 5 stars I would…. 100 would probably not be enough…. Thank you again Michelle you have given me an amazing start to the new chapter in my life…

Seller review
Michelle’s knowledge of the Market and communication and professionalism is at the highest standard
over 1 year ago
Michelle’s knowledge of the Market and communication and professionalism is at the highest standard

We are delighted with our sale result and the sale experience was seamless and went so smoothly. Our whole experience throughout the sale was stress free. Michelle and the whole team all communicated throughout the sale and Michelle market knowledge is exceptional and has always given us the correct advice and guidance. Very easy to deal with and always responsive with all information regarding the interest we received throughout the whole marketing process. Highly recommended Michelle for all your realestate needs. Will most definitely continue to do business with Michelle in the future. Very happy with the result and the whole process with the team.

Buyer review
Excellent Buying Experience – Honest, Clear, and Fast
over 1 year ago
Excellent Buying Experience – Honest, Clear, and Fast

We recently purchased a property in Frankston North, and couldn’t have asked for a better experience than the one we had with Michelle Stephens. Throughout the entire process, they were honest, transparent, and incredibly responsive. What stood out most was their clear communication. Every question was answered promptly and thoroughly, and they kept us well-informed at every stage. Their professionalism and straightforward approach made the entire journey smooth and stress-free. It was a pleasure working with someone who genuinely had both parties’ best interests in mind. We truly appreciate their support in helping us secure a great property, and would highly recommend Michelle to anyone looking to buy in the area. Thank you for making this such a positive experience!

Seller review
Amazing agent!
over 1 year ago
Amazing agent!

We can’t recommend Michelle enough! She was incredible from the start. Very direct and honest, and got us the result we were after! Thank you Michelle.

Seller review
Michelle’s guidance gave me better understanding of my possible outcome
over 1 year ago
Michelle’s guidance gave me better understanding of my possible outcome

My experience with Michelle exceeded expectation, l did ask Michelle l wanted a quick sale hoping maybe 3 to 4 weeks knowing this can be challenging however the property was sold within 4 days and also achieved a terrific price. Michelle’s guidance with giving what was needed to bring property to an attractive appearance which included painting of house replacement of curtains and also replacing of carpet throughout the house and investing in the gardening was what created a very good a outcome with a price that l was very happy with. I would not hesitate to recommend Michelle, also l need to mention on it’s only inspection day, Michelle went through each person that came through and provided assessments on each person that viewed the property, this made it very personal for me and l felt well informer throughout the whole process. I wish to extend my deep gratitude Thank you Michelle

Seller review
Amazing team lead by the very best :)
over 1 year ago
Amazing team lead by the very best :)

We engaged Michelle and her team to sell our home and to gain key advice advice to purchase another. Michelle's market and property knowledge and care for her clients process is wonderful and reassuring. The team at O'Brien Carrum Downs professionalism and attention to every detail ensured our process was smooth and our house looked amazing for the sale process. Amazing people who know their stuff! We can't thank them enough.

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