We have been impressed with professionalism of the whole team. They have fully supported us with the whole process. The communication has been outstanding, always kept up to date via phone or email. This has been a smooth experience.
Professional, staff helpful and available throughout the process.
From the start Brett came across as honest and realistic both from a buyer’s and seller’s perspective. Super efficient leader of a super efficient team. Weekly updates and honest feedback from home opens were useful. Very happy with the whole experience of buying and selling. That’s not to say that it wasn’t v stressful but brett’ and his team kept us in the loop at all times
A little disappointed regarding our purchase. Focus on new job that the seller had put in, however one day in to purchase cooker had buttons missing and smoked like a trooper. Fire alarm constantly going on- poor neighbours. This should of been addressed before selling the property. Advise - please when purchasing a property through this company, go through with a fine tooth comb and do not allow the agent to distract you or your partner for the problems of the property.
My experience with Brett White was very positive. I live away and was quite nervous about putting my house on the market when I wasn't there to oversee things. But Cristina always kept me updated with emails and phone calls, communication was very good. It was a complicated sale in a tough market but we got there in the end and I believe the buyer was as happy as I was. I would definitely recommend.
Thanks Kathy Moore and team for aiding me through the purchase of the property. She is a great communicator and responder with a lovely persona. I will love to be able to do business with you all again in the near future.
Brett’s and his teams market knowledge, professionalism and communication were all good. As the buyer, you must be aware that the agent is acting for the seller. Good discussions and all questions were answered. I have only purchased a few properties over the years and never an older home like this one so I fell for a few things, like expecting that the owner would need to hand everything over in good working order, later to find that the definition of major structural defects was narrow and good working order was limited to electrical items and plumbing, and fixings were included if you saw they were on at the time of inspection. I have now learnt and going forward I will ensure I structure this better in the future; fortunately for us the owners were good to deal with and fixed most of the issues found on the detailed building and pool inspection reports, issues which Brett advised me post-signing but pre-settlement that were outside the contract. A good agent, acting on the buyers behalf, would have given advice on this prior to executing the offer, but I understand this is probably not the selling agents job. All good outside of this and would have no problem dealing with Brett and his team again in the future.
This is the third property Brett and his team have sold for me in the last 9 months and again his professionalism and knowledge is number 1. This one took a little longer because of the market but he managed to still get a great price, more than we thought possible.
Brett and his team were switch on when they carried out our wishes to sell our property .Brett hnows what he talking about ,his knowledge about today’s market is spot on. We are happy with the way he handled our requests and would recommend him to anyone.
Purchasing this apartment has been a Joy Kathy and Cristina have looked after all my needs with a high level of profession and care I was also fortunate to have lovely vendors. Thank you so much for making this a pleasurable experience. kind regards Jenny
