Brooke's profile

Brooke's reviews

  4.9  
Brooke has 401 reviewsacross 47 different locations, showing 12.
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Seller review
Highly Recommend
almost 4 years ago
Highly Recommend

Brooke and her team made our experience stress free! We were always kept up to date, and communication with Brooke was a very important factor, she takes a lot of pride in what she does and it most certainly reflects! Highly Recommend.

Buyer review
Excellent experience
almost 4 years ago
Excellent experience

Brooke was amazing with the process and helping us with our first home! Very happy with everything she did and made buying with her a easy and personal experience. Thanks Brooke

Buyer review
I would highly recommend!
almost 4 years ago
I would highly recommend!

It was an absolute pleasure to work with Brooke and her team in buying this property. She was very aware of the market conditions and super knowledgeable about the area. She was always responsive. I would highly recommend reaching out to her if you are considering selling or looking to buy a home in the future.

Buyer review
Five Stars!
almost 4 years ago
Five Stars!

We could not ask for a better real estate agent to support us with the sale of our first home Thanks again Brooke

Buyer review
Little less text, more phone calling
almost 4 years ago
Little less text, more phone calling

We are interstate buyers mid fifties who were searching for a home that we could purchase to be debt free. It was very difficult for us to find a property sight unseen and the market was going moving very fast. Most homes were being sold at open house. We approached Brooke on the property at Browns Plains via message on realestate.com It was very hard at the beginning because I don’t think Brooke thought we were very serious buyers and there was a lot of interest for the property, and I think she felt a little bit inundated at first with everybody making enquiries. We did however explain that we were cashed buyers and showed a lot of interest. Brooke is very professional & friendly. If we could fault anything with the whole process of buying a property here in Queensland regardless of what Real Estate we dealt with or conveyancer we would say that unfortunately the in-person approach is actually not there any more. As 50 odd-year-olds we would have appreciated more phone calls and meetings and less texting and emails. But now in this new modern age its text messaging and emails rather than phone calls and in person business dealings. We also experienced this with our conveyancer. Instead of dropping off a bank check for the purchase of the property to the conveyancer it was a money transfer at the bank which I felt very uneasy with. That’s not a fault of Brooks, or the conveyancers, it’s more how it’s evolving now especially with Covid and working from home scenarios. I just wish that rather than try to understand a text message with no tone, a simple phone call we think is a lot more professional especially when you’re dealing with thousands of dollars in sales, and trying to build rappore for future business. We really appreciated the gifts and the toilet paper was a very clever idea. It’s just like a systematic failure for us midlife buyers.

Seller review
Deliver what she promised
almost 4 years ago
Deliver what she promised

Brook and her team were fantastic, came though with quick sale, kept me up to date, would recommend their services to anyone.

Buyer review
Absolute top notch of a real-estate agent
almost 4 years ago
Absolute top notch of a real-estate agent

Brooke made the process so easy and she knew from the get go what I needed and wanted out of a property and didn't stop until we found one and settled. Her communication and ability to work around my busy schedule was astonishing. Big, big, big thank you to Brooke and her amazing team. I wouldn't choose anyone else. Definitely next property purchase, I'll be going through Brooke.

Buyer review
An effortless buying experience
almost 4 years ago
An effortless buying experience

Brooke came across immediately as a friendly, professional and knowledgeable agent. She answered any questions we had and helped us through the process at every step. She and her team were always there to help. Would highly recommend her to any prospective sellers or purchasers.

Seller review
Sale of our forever home!
almost 4 years ago
Sale of our forever home!

Due to an unfortunate series of events we had to sell our first and what we thought was going to be our forever home. My partner reached out to Brooke from Raywhite whilst we were away to see what we needed to do and within 24hrs she had contacted my partner to get the ball rolling. Brooke and Eliza then went out of their way to drop off a sales pack at our home so we could have a read through when we returned. She continued to make contact and see what we were hoping for in the sale and when we were looking at selling - we told her we just wanted to break even with our current mortgage and walk away debt free whilst selling as soon as possible. She said this wouldn’t be a problem at all. She then booked in photography for the following week and had lined up a private viewing for clients that had been interested in similar properties but missed out. Once the photos were complete, our property went live on Wednesday as well as the first viewing and then another viewing on the following Saturday. Our property was only live for roughly 4 days before accepting an offer. Brooke had communicated with us throughout these few days letting us know we had multiple offers but didn’t give us any dollar values until she was happy. The offer Brooke came to us with on Sunday night far exceeded all expectations we had, she some how managed to move the sale price up and $175K above asking price. This process has been bitter sweet for us, we lost our first home, but thanks to Brooke & Eliza we still managed to walk away debt free and enough in the bank to buy or invest in another property. The girls made this process seamless and enjoyable, she said she wanted to get the best possible deal for us given our circumstances that led to selling and she delivered, we couldn’t be happier with the service provided and forever grateful she was persistent in providing the best service.

Seller review
Professional, efficient and friendly
almost 4 years ago
Professional, efficient and friendly

Brooke was keeping us up to date with all aspects of our property sale.We did not have to call repeatedly about anything. Communication was precise and honest at all times. We would recommend to anyone

Buyer review
Both Eliza and Brooke were extremely helpful, responsive and easy to talk to.
almost 4 years ago
Both Eliza and Brooke were extremely helpful, responsive and easy to talk to.

We found working with Brooke on the purchase of our investment townhouse to be excellent. Both her and her assistant Eliza were very responsive and helpful through the buying process. Returned phone calls and emails with all questions in a timely manner and provided us with information we required as the stages progressed. Thank you 😊

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