From the moment we met Carlene we felt that she was totally genuine and helpful. Sure, she has a bubbly personality and the gift of the gab, but unlike some agents she seems to be equally committed to a good result for both the buyer and the seller. In our experience, she was honest and a straight-talker. We bought a beautiful house at a great price and we are thrilled about it. And I can honestly say that without Carlene's excellent work it may not have happened. If we ever decide to sell our beautiful house you will be the first person we will call. Thanks again!

Thank you Carlene for making our purchase hassle free. You made our dream come true. Thank you again.

Carlene and her team provided great service in the sale of our home in Malua Bay. In particular communication with Carlene and her team was excellent and exceeded any we have experienced previously. She showed sound knowledge of the local market, provided opportunities for consultation on marketing, was quick to follow up and report back on contacts and enquiries. We weren't at any stage left wondering what was happening. Recommended!

Carlene was very professional and friendly both towards us and prospective buyers. Very good communication and follow up Strongly recommended

Very professional, friendly and persistent. Thoroughly recommend Carlene and her team.

Carlene and her team are spot on and provide comprehensive, continuing advice and help. Nothing is too much trouble. I sold my property at Long Beach from a distance, as I live in Sydney. Carlene arranged the necessary maintenance of my property till it sold. I was kept informed of every detail at the end of each week by staff, who were also most helpful. I highly recommend Carlene Franzen as a top notch agent, whose knowledge of Real Estate at a local level is the best.

Carlene provided an incredible service for and during the sale of my Aunts house that went above and beyond what anyone could expect. Thank you Carlene and staff! 👍 ✨✨

Very professional wonderful

Carlene and her staff were amazing and extremely professional during the entire sale process. Carlene listened to our requirements and made sure the process was undertaken with minimal disruption to all parties concerned. We found Carlene to be very professional, friendly and very easy to talk to. My husband and I were on holidays during the sale, but Carlene kept us updated every step of the way. We would certainly recommend Carlene to anyone wanting to sell their property.

I would recommend Carlene to others looking to sell

We bought our lovely little beach house from Carlene about 13 years ago; she was our rental agent for several years when we moved to northern Australia and our managing agent when we recently decided to sell our beloved beach house. Carlene's is a diligent, ethical and professional real estate agent, with exceptional local knowledge and an innate ability to meet client needs. We have always trusted Carlene's advice and she has never let us down.

Carlene Franzen made selling my parent's house so much easier than I thought it would be. We were informed of every detail of the sale every step of the way.