CARLENE is an absolute joy. She knows the market, nothing is too much for her & we enjoyed her professionalism

Carlene is warm and friendly and knows the local market well. Very responsive to phone calls and any issues were dealt with quickly. Happy to recommend Carlene to anybody wishing to sell their home .

We appointed Carlene to sell our family holiday house. She was very professional and realistic throughout the sales process keeping me up to date on progress and strategy in a timely manner. Her dedication to her client is second to none. I would thoroughly recommend her to other vendors.

Good people skills and professional negotiation with interested parties.

We met Carlene at an open house just around the corner from an auction that passed in. We told Carlene what we were after and she delivered by first emailing us some options and then providing a private open house tour. Carlene then went above and beyond and helped us become happy Malua Bay home owners.

We couldn’t have asked any more of Carlene Franzen. From day one, her enthusiasm and commitment has been refreshing. Good old-fashioned customer service, polite, considerate and always professional. She displayed genuine interest at all times. In a slow market, Carlene gave of her time willingly, again and again. Always following every opportunity and always keeping us informed. Her commitment stretched beyond what most would be prepared to offer and we will be forever grateful.

We had the absolute pleasure of working with Carlene when selling our house recently. Carlene took the time to understand our needs and she kept us informed every step of the way which we really appreciated. She was always available to answer our questions and address any concerns we had. Carlene knows the local market well and she guided us through the selling process, providing valuable insights that helped us make informed decisions. For the open house inspections, Carlene was always prepared and ready to answer any questions potential buyers had. This is the second time we have used Carlene and I would highly recommend her to anyone selling a house on the South Coast.

Carlene made the house purchase so easy. She kept us fully informed throughout the entire process and couldn’t have been more accommodating. She even arranged a gardener the day we moved in so it was one less thing to worry about.

Carlene provided a wealth of local knowledge, professionalism and genuine support during the process of selling our NSW South Coast Property. As we were interstate it was comforting to know and experience excellent service. Carlene has been approachable and a pleasure to deal with.

Friendly, caring and efficient service. Nothing was ever a problem. It was a truly pleasant experience purchasing my new home through Carlene.

We engaged Carlene to sell our parents house and her communication was excellent. We felt we could ask as many questions as we needed. If she said she would do something, it was done. If she didn't immediately answer the phone, she prompted returned the call. Carlene supported her estimates with data and took the time to go through information in detail. She has a strong knowledge of Property market in the Batemans Bay area. We sold the house whilst living in Melbourne and Sydney respectively, and were able to put our full trust in Carlene. We would definitely recommend Carlene's services.

This is the second property we have sold with Carlene. She has been nothing but professional and proactive and made a potentially stressful process as smooth and as straightforward as possible. Carlene has extensive local knowledge and this was invaluable throughout the sale. Her communication throughout the process was exemplary. Despite some challenging times in the current market we were able to obtain a price we were happy with. We cannot recommend Carlene highly enough.