My husband and I decided to purchase a house in what an only be described as a crazy market (not sure what we were thinking haha), we were out every day looking for houses, putting in offers and getting nowhere. At the very begining of our search we came across Carmen and her lovely team (Helga and Todd), as we went to more veiwings and bumped into them more often, Carmen and her team took the time to get to know us, they asked lots of questions to understand our position and seemed to genuinely want us to find the perfect house. Given that houses were flying off the shelves we definately did not get this type of attention from every agent and it stood out. Carmen got word that the perfect house was about to hit the market and she and her team made every effort to make sure we were able to secure it - which we did! Carmen, Helga and Todd were friendly, professional and caring. They were never to busy to take our calls and have been flexible and attentive to our needs. The buying process was easy and we cannot wait to move into our new home. I would happily recommend Carmen and her team to anyone looking to buy in The Gap.
