Carmen led a very professional and thorough approach to strategy, campaign, and outcome. The pre-sale service of preparing property for sale was a very useful coordination exercise over and above the campaign efforts. We were very pleased with the level of communication, particularly market updates in a changing environment, and the quality of the team working with Carmen.

Carmen Briggs and the team at Harcourts were a pleasure to work with throughout the process of selling our property. They conducted open houses and private viewings on our behalf, and also informed us promptly of the numbers and interest from prospective buyers. They provided inciteful market advice, and were always available to discuss evolving strategies for the marketing of our property. Carmen, Troy, and the rest of the team kept us up-to-date with the market, and followed up interested parties in a thouroughly professional manner. We look forward to working with Carmen and the Harcourts team in the future when we are next in the Brisbane market.

Carmen and the team were fantastic to deal with. Communication was clear and always swift with replies. Carmen and team also have a lot of very good partners who work with her to achieve our sale. Can't rate highly enough.

Carmen kept us well informed and presented no surprises. As a buyer, we were not really given any guidance on our offer, market, etc… her team was very helpful in arranging inspections and information we requested.

Carmen and the team were all very helpful ,easy to deal with and always rang me to check in after every open home ,communication was very important to them ,I always felt included in the whole sale process .

Troy was wonderful to deal with, very helpful, responsive and communicative. We had clear communications throughout, no mucking about, and for remote buyyers that was really helpful. Another very helpful aspect of this purchase was the historic sale photos which were displayed. We were able to observe changes to the property over time with each previous sale, very helpful. We would highly recommend Carmen Briggs and Troy in particular to any potential buyer or vendor.

After some time on the market and not selling, we couldn't have found a more caring, understanding and knowledgeable person to help us achieve the desired result. Her knowledge of the area is second to none and the attention to detail made it a truly enjoyable and successful experience. The attention to detail and the level of communication from her entire team was amazing. The care and support that they all gave, the genuine interest they showed really made a difference. Thank you

I'd never sold an owner occupier property before, so the whole thing was pretty daunting before starting. Dealing with Carmen and especially Troy Darlington made the whole thing as painless as it could possibly be, dealing with bumps in the road in a reassuring way - I'm sure they've seen it all before! Excellent team, wraparound service, highly recommend

Carmen and her staff are a great team. They do what they say and their feedback is excellent. You can absolutely trust their judgment and rest assured they will deliver. In our case a better outcome than we expected for both buying and selling. We would use their services again without hesitation.

Yes got a good result and managed any final negotiations well A solid and reliable agent who knows the market and makes the process smooth and removes stress.

We could not be happier with our experience with Carmen and the team. From sty to finish everything was absolutely flawless. The house was sold in only 3 hours of being advertised and incredibly at a price we honestly didn’t think we could achieve. This is a testament to Carmen knowledge of the market, her expertise, her dedication and above all her lovely and passionate personality. The whole team is exceptionally well organised and runs smoothly and efficiently. This is a very well oiled business that we are happy to recommend. An outstanding experience and an outstanding result 10/10

Deciding to sell my beautiful home in The Gap was a difficult and emotional decision and I couldn’t have chosen a more kind, understanding and nurturing agent to guide and support me through the process. Her love and knowledge of the area and industry, together with her excellent communication and negotiating skills resulted in a successful and timely sale. Also a huge thank you to her wonderful team who worked together like a well oiled machine to provide a smooth, friendly and highly professional service. I appreciated the extra care and support provided by all of you and enjoyed working with you. Thank you