Carmen exceeded our expectations from our very first meeting with her. Her knowledge of The Gap market was better than other agents we discussed our property with and she immediately made us feel very comfortable in appointing her to manage our sale. I was impressed with the constant feedback that we received from her throughout the process as well as the advice she provided around price and presentation. I purchased this property from Carmen 10 years ago and I was very happy to have Carmen sell it for me as well. I would highly recommend her and her team.

Carmen & her team are friendly, professional and I found them to be very prompt in responding to any queries and requests I had regarding the townhouse I was buying. They made what can be a very stressful process much easier. I would be very happy to deal with them them again either as a seller or buyer.

We have been so very lucky to have Carmen guide us through the process of selling and buying at the same time. Her gentle and calm nature is reassuring through stressful times. Her honesty and willingness to help with even the smallest of worries we had, is just what we needed to help us get through. We are grateful to have meet Carmen and are more than happy to recommend her to anyone.

Carmen was a delight to deal with and completely efficient. She also surrounds herself with a great team making the whole experience faultless.

From the first meeting Carmen and her team provided constant communication throughout the listing process from the first open house through to the final sale contract. She listened to what our desired outcome was and proved tireless in achieving it. I’ve had many experiences in the real estate game and none have been better than what Carmen and her team provided.

Carmen is the most professional, personable and caring Real Estate agent my wife and I have ever dealt with in 15 years of owning and selling houses. As residents of The Gap, where Carmen also resides, we were keen to stay in the area, so when a house appeared on the market that Carmen was selling (and that we loved), we were very keen to buy ... there was only one problem: we had to sell our existing property before we could put in an offer. Carmen knew our house, our street and said she knew a couple who would be interested - and she was right! Within two days, we'd had an offer on our home, so we put an offer I non our new purchase. And they accepted! Four weeks later, we moved in to our new home - as both the purchase and the sale settled on the same day! Carmen hand-held us through this unusual and tricky process, answered all our questions, recommended good solitictors, cleaners and builders - and her recommendations have all been excellent (and will be people we will continue to use). Interestingly, Carmen told us she is in the business to build long term relationships with clients, and that's what she's built with us - as we will be calling Carmen when it comes time to sell. Oh, and the champagne and pressies at settlement were an unexpected bonus! Thank you Carmen, you have made my wife and boys very happy.

Carmen supported us throughout the sales process of our house very caringly and professionally. The house was listed just at the start of the pandemic and sold when restrictions were lifted again. The entire time was very challenging and new for everyone and Carmen did her best to keep the interest up for potential buyers and proposed different options for a successful sale. Communication with Carmen was always perfect. Emails and any queries were answered promptly and to full satisfaction as well as comprehensive updates were provided once inspections were completed.

Thanks to the professionalism and marketing expertise of Harcourts all stars, Carmen Briggs and Helga Hartzer, the marketing of my home unit in Paddington achieved excellent results. Every stage of the campaign went smoothly and the advice provided was spot on. The challenges of marketing during these times of physical distancing were carefully managed and I felt reassured and confident about securing a sale. Carmen and Helga are beautifully supported by a very capable, behind-the-scenes dream team and, together, they have made marketing and selling a very happy and positive experience. Give them a call. You will be so glad you did.

A pleasure to deal with and Carmen went the extra mile 🙌

I initially met Carmen 10 months ago when contemplating the sale of a house. After the initial chat about the property, she helped formulate an idea I had about subdivision as an alternative proposition. After the subdivision was complete I contemplated selling the vacant land myself in order "save costs", as how hard can it be to sell a block of land ! Observing the effort Carmen put in over 4 weeks to achieve a great result was amazing. I'm sure she was a juggler in a previous life as she manages to juggle so many different inquiries / offers / site visits / solicitors across multiple properties without dropping the ball. Of course Carmen is supported by an equally impressive team back in the Harcourts office (thanks Helga and Dawn). They are a well oiled machine that constantly kept me updated throughout the process. If you are selling in The Gap, the choice is pretty obvious who to reach out to. Better Call Carmen !

I discovered a block of land that was available in The Gap on the Friday before a final call for 'best offer' on the Monday by 10 am. However, I was unaware of this condition as I was trying to make my decision re purchase. A relative noticed this once I had made up my mind. I rand Stephen Dangerfield because I had been dealing with him and he suggested I call Carmen. I called her on the Saturday afternoon but we missed calls. I tried again on a few occasions unsuccessfully on the Sunday but couldn't get a response. I had thought that there was not going to be enough time for the purchase to happen. However, on the Monday morning, we were able to connect and the office was able to send me out a contract. I rang the Council and Utilities to check possible Emcumbrances and filled out the contract and returned it. Carmen helped me to refine it to make it as competitive as I could and visited me on a few occasions so that I could sign off on amendments. I am pleased to say that I now have a block of land to begin a new chapter in my life. Thanks to a very helpful team !

Thank you Carmen, you are a pleasure to work with. A true professional in the real estate industry.