Carolyn's profile

Carolyn's reviews

  5  
Carolyn has 382 reviewsacross 45 different locations, showing 12.
7 months ago
All round 5 stars: communication, knowledge and prompt

As first home buyers, we were so grateful for Carolyn’s guidance throughout the process. She was incredibly attentive, approachable, and always reachable when we had questions. Carolyn made what could have been a stressful experience feel smooth and supported. And after spending countless Saturdays at viewings and engaging with other real estate agents - we say this with genuine honesty. We wouldn’t hesitate to buy with her or even potentially sell in the future — she’s a wonderful agent to work with.

8 months ago
Outstanding

Carolyn not only helped me sell, she gave me a lifeline when I needed it. She shared her resources and knowledge to make the upgrades needed to achieve the best price. Carolyn was very patient and motivated me throughout the process and I would highly recommend her services.

8 months ago
Wholehearted recommendation

I was immediately impressed with Carolyn's proactive approach. Even before we signed an agency agreement, she used the opportunity to visit the property in person to quickly establish a caring relationship with the tenants. This allowed her to suggest options that would increase the chances that the tenants would be able to stay on in the apartment after the sale. This proved to be an important and heartfelt achievement for all parties. I found Carolyn to be approachable, positive and knowledgeable at each stage of the selling process. She was easily contactable and touched base regularly despite her workload. Her database of potential purchasers made finding a sale quick and painless. If I had further properties, I would seek out Carolyn again. I recommend Carolyn wholeheartedly.

8 months ago
She is professional

Carolyn helped us with the purchase of our home and we are very grateful She is professional, easy to connect and friendly. We recommend Carolyn Russo to anyone thinking of selling.

9 months ago
Very professional and friendly

Hi I found Carolyn to be very professional, friendly and always kept me in the loop. Was always able to contact Carolyn and found Carolyn to be very honest and worked hard towards my sale. Thank you so much for everything Carolyn.

9 months ago
Excellent service

My experience with Carolyn was very pleasant. They were helpful throughout the whole process with excellent customer support and communication. The agent was very nice with a very positive attitude. I rate the service 5stars. Thank you to Carolyn’s team.

9 months ago
Great customer service

Nothing was too much trouble for Carolyn and the team at century 21 Recommend her to everyone Thanks Carolyn !

9 months ago
Stress free sale

Dealing with Centry 21 at Liverpool was amazing They managed my investment unit for years perfectly When it was time to see Carolyn Russo was excellent to deal with, she kept me informed all the way and got a good price. Thank you Carolyn

9 months ago
EXCEPTIONAL

Carolyn went over and above our expectations, not only with selling my brothers home but was always there when I needed help outside her professional duties, her confidentiality and personal interest was appreciated throughout the whole experience

9 months ago
Very professional and friendly at the same time.

Carolyn’s friendly approach put our mind at ease and at the same time she’s very straight forward and honest which is a rare. She was very straight with us from the start n helpful. She was also very punctual and even after selling our house was helping us find our next home. She did all this in her time. We are very grateful to her and wish her all the best. We did not even know her but our broker trusted her and we trust him so we went with century 21 Liverpool. We were under so much pressures by other real estate agents that was local and kept hounding us day n night to cancel our contracts with her but we stood our ground n got the result at the end. We do not regret going with century 21 and our experience was very smooth n easy with Carolyn Russo. I would recommend her anytime 100%.

9 months ago
Highly Knowledgeable and Great Agent

Carolyn was professional from the start. We had a few ups and downs and Carolyn was very helpful towards sorting it out. She was very determined, always going above and beyond during any obstacles. Carolyn is a great agent with a lot of knowledge and was with me all the way to make this sale work. I would highly recommend her services she was great!

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