Charlie is very knowledgeable and professional. Charlie has strong communication skills and we felt informed and confident going into the auction.

Charles Blackney is a peoples person and has a pleasant personality. He was always available for consultation and listened carefully to our requirements. His advice was sound and accurate. It took the stress out of selling the property. He has a wealth of experience and knowledge. He provided every assistance in preparing the property for sale. The fruits of his effort resulted in a successful sale of our property. Thank you Charles.

Charles (Charlie) was professional, friendly and down to earth. He provided clear and precise advice and recommendations regarding strategy and the whole selling experience. Excellent communication was maintained throughout the process and Charlie kept us fully informed. We were particularly grateful for his recommendations and assistance in arranging the relevant trades (cleaning, gardening and maintenance) who all did a marvellous job to help prepare the house for sale. Auction day was well managed with the additional support provided by the Luton’s team being professional and welcoming. Overall we were extremely happy with the expertise and service provided.

Charlie has been awesome to work with, in selling the property, he provided regular updates and finalized everything without much hassle. He listens to your requests and make sure it is sorted out in a timely manner. His detailed and hands-on approach has given us confidence and helped us to relax during this process. Thank you Charlie for your awesome work

Charlie was from start to finish a supportive, friendly, professional partner in selling our house. Many a time he made suggestions which we usually followed, for our benefit. We thoroughly recommend him as a reliable person to help you sell your house. Peter and Anne Armstrong

I'm 83 years of age, single, and was living alone in an apartment where I had been for over 25 years. I met Charles in a chain encounter perhaps 6 or 8 years ago. No mention was made of a sale except that he indicated that he was always available if I needed him. He may have contacted me every 6 months or so without ever mention of a sale. Later in 2020 it was decided that I was going to have to move to smaller quarters in Merimbula. I arranged for Charles to come and see me at home one Saturday afternoon and put to him that I wanted to negotiate the sale of my house, minimum fuss, all questions asked and details settled there and then, I sign the preliminary contract, settle the date of the auction and go to it. This indeed happened and despite that I had a spell in hospital all was done with no fuss. Charles organised all of the secondary suppliers and had the preparations done on time. He supervised all of the "open house" gatherings personally and made sure that no person was left without an answer. His expectation was $590,000 but he was confident of $650. Clearly he had cultivated the right potential buyers because he ha 3 buyers arguing the last individual dollar. The auction sale price was $722,000

Charlie was great though out the entire process, from helping with contractors in setting up the property for sale, holding numerous open houses, right through to explaining the auction process and providing sale strategy advice to get the best result. Charlie was always quick to respond to my questions and I would happily recommend him to anyone.

We recently sold our investment property having engaged Charlie as our agent and recommend him for any real estate sales or purchases. Right through the whole process he was very easy to deal with, had great knowledge of the local market and was always fast and reliable with communication. The advice and contacts he gave us regarding the preparation of the property were of great assistance and ultimately contributed to a smooth process on auction day and a sale price far beyond our anticipated figure. Thanks Charlie for making it all happen so smoothly and easily.

Charles helped me sell my investment property while I was interstate. I was shocked when Charles informed me, after his first inspection, that there was significant tenant damage requiring extensive repairs (the property was being managed by another agency). Charles went over and above his sales agent role, and over the Christmas period no less, to liaise with my rental property manager and to organise all the repairs. I am so grateful to Charles and to Luton Properties for taking the time to do this, as the unit would not have been sold without Charles' care and attention to detail. Charles kept me informed every step of the way. In fact, I think he could have communicated LESS often, because I knew he would always deliver on time and to a very high standard. Once on the market, my unit sold within a few weeks. I am very thankful to have had such a dedicated agent to did his absolute best to ensure my property was ready for sale.

I bought our new home and can only recommend Charlie: professional, helpful and old school. I will use Charlie in the future again - whether I will be selling or buying. Many agents I have met over the last two years here in Canberra are superficial and are trying to pull the wool over your eyes. Not so Charlie: questions asked, answers given and that often over the weekend or in the evening. I had the feeling that he was the real mediator between you and the sellers and this established a basis of trust. Good man and as I said old school.

Charlie is very professional and very helpful. We were very nervous and he made us relaxed by stepping through the process very clearly in detail and made this journey a pleasurable one for both of us. He provided regular updates via reports and gave call frequently to inform us about the buyer's interests. The house was in the market for few weeks and there were so many interests from buyers and Charlie guided them with details and assisted us to get a good outcome

Charlie was very professional, knowledgeable and approachable throughout the selling process. He made sure we were comfortable with each decision and we are very happy with the service he provided to us.