Charles' profile

Charles' reviews

  4.9  
Charles has 366 reviewsacross 50 different locations, showing 12.
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Charles' qualities as told by our client reviews: dedicated, well-prepared, supportive, friendly, responsive, local expert, clear communication.
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Seller review
Dam Good Job !!!
almost 6 years ago
Dam Good Job !!!

From our first meeting with Charles i knew we were in good hands. His confidence and belief that he would sell our house was what I needed to hear. Within hours he was arranging our first inspection and over the next week or so we were hearing from him regulary with updates and feedback. He secured a buyer for our home as he said he would then proceeded to assist me with finding my next home. He was absolutely lovely to deal with and had a refreshing enthusiasm and passion for real estate . Charles made the whole experience fun and seamless in which could have been a very stressful time. I would highly recommend him to anyone seeking a vibrant knowledgeable professional and respectful agent. Its been a pleasure thanks to Charles and the team at NGU.

Seller review
Awesome memorable challenging sales experience
almost 6 years ago
Awesome memorable challenging sales experience

I would recommend Charles to anyone who wants a hard working, industry savy and persistant agent to sell their property. A difficult sale by real estate standards, Charles managed to sell my property, with the high expectations of great deal and still have the poise and proffesionalism to the very end. Thank you Charles and NGU Real Estate for a sale well done. Much appreciated :-) :-)

Buyer review
Thanks Charles! AMAZING!
almost 6 years ago
Thanks Charles! AMAZING!

Although Charles was acting on behalf of the seller, his professionalism and knowledge of the property and area was outstanding! We truly believe that he had our best interests at heart and really listened and understood what we were looking for in a property. Charles’ down to earth personality made the whole process of looking and purchasing a property enjoyable. It was a total pleasure to deal with Charles.

Seller review
Excellent agent, vibrant communication, clear and prompt exchanges
almost 6 years ago
Excellent agent, vibrant communication, clear and prompt exchanges

I am very happy to provide a more than positive review for Charles Kimmorley. Charles has been the Sales Agent for my property in East Ipswich for most of this year (2020). Prior to COVID-19, Charles managed several open mornings for my property, and successfully managed to still enable potential buyers to view my property during the height of the pandemic. I have found Charles to be charming and clear with his communication. He always answered my emails and text messages within a day, if not sooner. I felt confident that he was working as my advocate, but was also very fair and respectful of each buyer who may have considered putting in an offer on my property. Charles has done a great job and I am now thrilled to say that my property has recently gone unconditional. I am pretty certain that the buyer of the property would likely also give Charles a glowing review as he is someone who is keen to enable a win/win situation for all. Many thanks Charles! I wish you all the success you deserve as you progress in your property sales career.

Seller review
Absolutely outstanding!!!!
almost 6 years ago
Absolutely outstanding!!!!

Before I'd been referred to Charles, I'd spoken with numerous agents and I had avoided putting my investment property on the market because I felt like they lacked interest. Then, a work colleague recommended Charles. My first conversation with him was incredible. He was attentive, honest, friendly, driven and most importantly made me feel comfortable. The entire process was seamless which made it completely stress free for me. It didn't matter what time or day it was, he was always there ready to answer any questions I had and updated me literally every step of the way. I honestly don't think anyone could top the experience I had with him. I already have, and will continue to recommend him to everyone I know.

Buyer review
Charles is the best!
about 6 years ago
Charles is the best!

Charles was awesome! He answered all the questions I had for him and made me feel welcome when I first looked at the house, he also made the sale go really smoothly and I would highly recommend him to anyone!

Buyer review
If you are thinking of buying or selling a home, call Charlie now, you won't be disappointed :-)
about 6 years ago
If you are thinking of buying or selling a home, call Charlie now, you won't be disappointed :-)

We first met Charlie when attending an Open Home at a different property to the one we ended up purchasing. We were attracted to the characteristics and uniqueness of the home, but it didn't tick all our boxes. Within the first ten minutes of speaking with Charlie, he had quickly identified exactly what we were looking for in a home and knew of a property that was about to hit the market. Within half an hour, my husband and I were looking at a house that completely blew us away and ticked ALL our boxes. The rest is history! We found Charlie to be extremely knowledgeable, well presented, professional and full of character. If knowledge of the market and ability to zone in on exactly what you're looking for isn't all you're looking for in a Real Estate Agent, then his charm and personality is sure to win you over. Good communication skills, both in person and via email/text messages (might I mention his particular use of emojis), meant that we were always kept up to date and supported throughout the whole process, whilst having a bit of fun along the way. Settlement is next week and we are very excited to say the least! Thank you for making this such a fun and special experience.

Buyer review
Easy experience
about 6 years ago
Easy experience

Charlie was so easy to work with and made buying my first block of land super simple and stress free. He was all over the important dates and kept me up dated every step of the way. Very much appreciated, thanks Charlie!

Seller review
Great communication
about 6 years ago
Great communication

Selling a house can be a stressful time but Charlie has minimised this through his good humour, positivity and professional communication. We are really thankful for how smoothly things have gone with our sale. His genuine enthusiasm for the property market, combined with respondIng to clients in timely and helpful ways, makes him a great asset to the NGU team.

Buyer review
Rewarding experience
about 6 years ago
Rewarding experience

The moment I meet Charles he instantly did his best to create a rapport and took interest in what I was looking for in my forever home. He was very friendly and upbeat to work with to securing my first home. He maintained communication and followed up any enquiries I had and responded very promptly with outcomes. He worked around my schedule to fit in appointments and did his best to make the process as easy as possible. Thanks to Charles I can finally settle down after a year of house hunting. I couldn't be more happier with my purchase.

Seller review
The experience of having Charles and the team at NGU sell my place was nothing short of amazing.
about 6 years ago
The experience of having Charles and the team at NGU sell my place was nothing short of amazing.

I chose NGU after contacting Steve. I had researched a few agencies in Ipswich and noted that Steve was the number one agent in Ipswich. This was evident when Steve visited my place to appraise it and offer his opinion. His aporoach was very professional, yet at the same time I felt relaxed during his presentation of how he would market and sell my home. This was very important to me as over the years I had invested so much time and effort into transforming it and thought it deserved a different approach because of its uniqueness. The marketing was outstanding, the photos and video was amazing, and the write up was spot on. The house was listed on the 10th of August where Steve brought Charles on board to assist in the process. I was very impressed by Charles, not having meet him, the day the house was listed he sold my home within 3 hours and had a contract by 7pm that very same night. The whole process has gone so smoothly thanks to Charles, Steve and Fiona. Settlement is on 21st September, and I can't thank them enough. Well done Charles for you commitment and hard work. Thank you Steve and also Fiona for getting this listing under way and for your professionalism. I look forward to using your services again in the future. Seriously, anyone reading this who is looking to either sell or buy a house, all I can say is just give Charles or Steve a call, you will not be disappointed.

Seller review
Consistent professionalism and open communication
about 6 years ago
Consistent professionalism and open communication

We had a great experience dealing with Charlie. He always presented a professional manner and his attitude was always welcoming, open and positive. He worked his hardest to sell our home, something we are very grateful for. Thank you Charles!!

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