Charles' profile

Charles' reviews

  4.7  
Charles has 41 reviewsacross 14 different locations, showing 12.
almost 9 years ago
Friendly and thorough

This was my first time selling a property so naturally I was a very anxious client, at all times through the process I found Charles to be knowledgeable, friendly and approachable, from first engagement through to sale, a period of a little over 4 months. He provided great advice on what I needed to do to prepare my house for sale and how to present it throughout the campaign. Charles was at all times cheerful and positive and always available if I needed advice in the lead up to the sales campaign, I would happily recommend him.

about 9 years ago
Professional, friendly and thorough

I have been dealing with Charles for over 12 months and have found him to be professional and thorough not only in getting a remarkable result for my sale but also in going the extra mile to assist me in finding a new home. Dealing with Charles has been an absolute delight.

about 9 years ago
Simply outstanding.

So pleased with our results from the recent sale of property. This is the second property I've sold with Charles and both were sold before auction date - Charles negotiated a price I just couldn't refuse and all above reserve price. Friendly, hard working, bilingual, knowledgable and extremely patient; but on top of that he's always been extremely honest. He's always happy to go the extra mile for his clients, and answer any phone call no matter what the time is. Will I use Charles again for my next sale? Let's just say he's on speed dial.

over 9 years ago
Highly recommended!

Charles sold our property in just one week. Really impressed by his knowledge and experience. Would definitely recommend him to friends.

over 9 years ago
Highly recommended

Thank you very much for your professional service on our property sale of 7/27 Oxford St Box Hill. We are very impressed by your presentation to us, and your guidance on helping us on renovation and the final preparation for the sale. Your quick response and persistent follow up with potential buyers enabled us to achieve a great sales result beyond our original expectations. It has been a very satisfactory sales experience for us. We will highly recommend your service to anyone selling property in Box Hill and surrounding area!

over 9 years ago
Hard working and professional

Thank you Charles for all extra inspections, follow up, phone calls, house calls, late night appointments and just your fantastic level of service. Your ability to introduce buyers that other agents can't was a great asset to have, and resulted in a sale price well above our expectations. Thank you again for all your hard work. We have already recommended you to our friends and family.

over 9 years ago
Charles Shi

Charles was a pleasure to deal with, very professional and ensured the process of selling was as stress free as possible. Thanks again

over 9 years ago
Stressfree

I had been in negotiatian with at least half a dozen other real estate agents before chosing to go with Charles. He was upfront with commission and bonuses without any hidden nasty surprises. Through the duration of dealing woth Charles I went from heavily pregnant to having a newborn. At no stage was Charles ever pushy. He was very accommodating to work around my schedule. I set my eserve price higher than all the real estate appraisals well before the campaign begun. This did not detor Charles. Through collaboration of using his credible recommendatipns of a furniture stylist/hire and gardener we were able to create a presentable home achieving higher than average inspections and sale price.

over 9 years ago
Absolutely

Charles thoroughly assisted us from the first enquiry we made about selling our Box Hill property throughout every step in the selling process. He has top relationship management skills which allowed knowing his stakeholders values. He strives in providing excellence with clear communication as an outstanding 'project manager' by managing effectively: resources, communications, time, advice, scheduling, clear objectives and expertise by knowing the local market. I would recommend him without doubt. Selling a property was not an easy task, but with the support of a expert we progressed with confidence.

over 9 years ago
Excellent communication

Listens carefully to what the client needs, very understanding and works hard. Great negotiating skills and perseverance.

over 9 years ago
Selling our home.

Charles went above and beyond to provide a smooth and succesful sale. We would recommend Charles and the team he works with.

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