I knew Jellis Craig house sales team from my experience of purchasing my new house. Their service is very kind and professional, so I made my decision to choose them to be my agent for sale as well. Charles is a very reliable salesman, he works hard and always happy to discuss everything.

I and my wife were extremely pleased with Charles’s service and expertise for the recent sale of our house in Box Hill South. It ends with a fantastic result far beyond our expectation. From the initial meeting, everything was made clear and great advice was given in relation to all aspect of the sale such as pricing, when to put it on the market, home renovation, styling and more. Charles was amazingly efficient and proactive in helping things run smoothly behind the scenes for me. When you hire him, you are hiring a gentle man dedicated to getting you through the selling process with ease and care. I would recommend him without hesitation.

I first came across Charles after seeing a nearby property sell. He was helpful from the first conversation we had about a year out from the actual sales campaign. Charles has great knowledge of the market, communicates clearly and doesn't create false expectations. I found Charles to be a highly credible agent to represent the sale of my property. He worked tirelessly to get me a good offer prior to auction and met my timeframes for selling. I'd highly recommend Charles to anyone looking for an agent in the area.

I was so pleased with every aspect of dealing with Jellis Craig and especially my agent Charles Shi. Charles made what was an emotional decision to sell my family home of over 45 years, a far less stressful situation than it could have been. He was so respectful that it was a difficult decision and that we needed to reach the right price that I felt would respect my parents. I truly felt a great repour with Charles right from our first meeting and he is without a doubt the reason I choose Jellis Craig over a couple of other agencies. It wasn't one or two things that swayed me, whilst hard to put into words, it was just everything about the way Charles is and what he does. I would absolutely be straight back to Charles again if or when I need to buy or sell again. I cant recommend Jellis Craig and particularly Charles Shi high enough...an amazing agent at a great company.

I picked Charles as my agent specifically after observing his professionalism at an auction where his rapport with buyers was critical in selling well above reserve. Charles communication was excellent and has deep knowledge of the market is combined with a talent for reading and understanding buyers. Based on our experience, Charles was dedicated to exceeding expectations on all levels and this paid off on auction day where our property sold for much higher than we expected. He is a credit to the industry.