Charles' profile

Charles' reviews

  4.9  
Charles has 156 reviewsacross 14 different locations, showing 12.
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Charles' qualities as told by our client reviews: supportive, dedicated, enthusiastic, honest, reliable, local expert, clear communication.
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Seller review
Professional service with a great result
almost 11 years ago
Professional service with a great result

Thanks to Charles, Christian and the team at Belle, Surry Hills! I was very impressed with the level of service, advice, and an excellent result. Charles and Christian made the potentially stressful undertaking a very smooth process for me. Highly recommended to anyone wishing to sell in inner Sydney. Thanks again, guys!

Seller review
MY CHOOSING OF A REAL ESTATE AGENT
almost 11 years ago
MY CHOOSING OF A REAL ESTATE AGENT

When I decided to sell my apartment I knew the ropes well as I had my own Agency in Surry Hills for 15 years and knew all the agents, some good, some bad, some terrible. Realising an Owner should never sell their own home, I employed two of my favoured Agencies to provided a quote for the sale. Both came in around line-ball so it was simply the person selling who needed to impress me. In my own mind, having satisfactorily used one of my chosen Agents before, I felt inclined to use them again but decided to wait on the proposal from Charles Touma from Belle. It was not until I considered his proposal, sampled his superior advertising, viewed his substantial Surry Hills office and met his team that I decided Charles was the man for the job. Mind you, Charles being a figurehead, relied on Agent Jillian Wright to complete the task. Her role in the sale was outstanding, culminating in a highly impressive, successful, sale. Therefore, I highly recommend Charles & his team to you. Grahame Sutton

Seller review
Professional Service
almost 11 years ago
Professional Service

I found the team at Belle to be professional and polished, as were the materials they provided to me and all marketing materials. I only dealt with Charles for the first couple of weeks of my campaign as he was going on leave so I dealt with 4 agents across the campaign. The hand off to each was seamless and didn't appear to have any detrimental effect on my outcome. And thankyou for my post sale gift - lovely.

Seller review
A seamless sales approach -
almost 11 years ago
A seamless sales approach -

Charles made this very difficult process almost easy! Great knowledge of the area, very honest and approachable (which is refreshing for the industry) and best of all - he gets bloody good results!

Seller review
Happy customer!
almost 11 years ago
Happy customer!

Great result, very professional and excellent knowledge of the market. Would recommend.

Seller review
Great experience with Belle Property
about 11 years ago
Great experience with Belle Property

When we came to sell our property in Redfern, we did our research.; we interviewed a number of agents and visited many home opens and auctions. Our decision to work with Charles and his team at Belle Property was informed by their extensive experience in, and knowledge of the Redfern area. This, coupled with Charles' fantastic negotiation skills resulted in a great outcome for the sale of our property, both for the vendor and the purchaser. Thank you.

Seller review
Excellent result
about 11 years ago
Excellent result

Charles and his team totally outperformed expectations, leaving us extremely satisfied with the result. We think he delivered this due to the massive interest he generated from all the leads and contacts he has, as well as bringing with him an excellent team in Christian and Skye who are both complete A graders. Thanks Charles and the team your good work has really helped us for our next purchase - all the best!

Seller review
CHRISTIAN ZIADE
about 11 years ago
CHRISTIAN ZIADE

A precocious sales talent with infectious enthusiasm! Christian is a local area expert, supported by a youthful and energetic team. He anticipated every possible blip in the process and his nuanced negotiating skills realised an excellent price for our property. Home owners and landlords can expect outstanding salesmanship and a truly personalised and attentive service from Christian.

Seller review
Purchase and subsequent sale of 157 Lawson Street, Redfern
about 11 years ago
Purchase and subsequent sale of 157 Lawson Street, Redfern

We met Charles late one night back in September 2007, when he specially opened 157 Lawson Street outside of advertised times for viewing. We like the place and settled on terms and purchased the property within 24 hours. In that transaction, Charles conducted himself with integrity and responsively - which was the reason I believe we secured the property amid interest from other purchasers. When it came time to selling our home of for the last 8 years in December 2014, I approached Charles naturally, but also made enquiries with 2 other leading real estate agents (as you do) to ascertain agent commissions, experience and service offering. Even though Charles was more expensive than the others, I met with him and gave him one condition - that he had to achieve a sale price that met or exceeded my expectations. In a relatively short 6 week campaign, his strategy and the availability of this staff Jill Wright in particular to market our house to the "right buyers" rather than "aspirational buyers" was what helped us achieve a record sale price for our house. I had a very strong opinion about how I wanted the campaign to the run, what level to price the house etc..., and Charles accommodated knowing it was not the right approach for 3 weeks. He connect with us weekly and I agreed to completely let go and allow Charles and his team to run the campaign as they thought best - well, guess what, I was wrong to have not listened to Charles sooner. In the end, he delivered and it's the results that matters! Would I use Charles again - definitely. Is his firm worth the fee they charge - definitely. Would I recommend Charles to someone planning on selling their home in Redfern - most definitely. Thanks Charles, Jill and team

Seller review
Exceeded our expectations
about 11 years ago
Exceeded our expectations

I would highly recommend Charles Touma to anyone looking for an Agent to sell their property. He and his team at Belle Real Estate Surry Hills are highly professional, it was so refreshing to be able to entrust the sale of our home with someone with extensive industry experience and local knowledge. We were so impressed with the manner in which he and his team communicated with us regularly providing detailed updates and progress reports and the interest in our property. After achieving an outstanding result at the Auction we are in know doubt that we will use Charles Touma to sell our next property again in the future

Seller review
A true professional that is passionate about real estate in Sydney
about 11 years ago
A true professional that is passionate about real estate in Sydney

I bought my apartment in 2007 from Charles and chose to use him to sell it recently. I trust the local knowledge that Charles has as he is more than just an estate agent, real estate is his passion. He understood what I wanted and communicated that with the buyer so both parties were satisfied. The property was sold within 5 days of listing with the price I wanted. The result speaks for itself. Charles is friendly, trust worthy and tenacious! I happily recommend him.

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