Charles was a pleasure to work with and achieved a fantastic result for the sale of our home. Charles always kept us up to date and involved in the process. His communication and strategy for the sale was spot on and his engaging and warm nature ensured that he developed good connections with purchasers and was able to encourage all potential purchasers while using his skills to identify the serious contenders. We couldn't be happier with the manner in which Charles and his team acted for us and with the result he achieved. Charles has rightly earned his status as number one agent in our area.

Having worked with Charles a number of times over the years, this time was no different, with a very clearly laid out marketing strategy with a price guide in mind that was achieved almost to the cent! Communication throughout the process was efficient, informative and timely. In addition to the sale, prior to taking the property to market Charles also provided advice regarding which renovation components to focus on to add the value we were seeking, which again proved to be very relevant to the market we are targeting and the feedback received. Thanks Charles!

Charles did a great job

In every respect Charles and his team have shown exemplary service in all areas of market knowledge, communication and professionalism. He achieved seven registered bidders for our Auction and the final sale price was above our expectations. Charles was able to keep us expertly informed of all local sales in our area for over eight years. The decision about which Agent to use when we sold was very easy. Other agents offered cheaper fees and marketing but we are extremely pleased with final result at Auction and would thoroughly recommend using Charles and Ray White Touma Group to all

Throughout the sales process Charles communicated honestly with us and set realistic expectations of what price could be achieved in this tough sales market. His professionalism and industry knowledge were evident in the way he executed a strong and successful marketing campaign. The exposure Charles gave our home was spot on with excellent media coverage. We were very happy with the entire process, including the price achieved, and would have no hesitation in recommending Charles to family and friends.

We can’t imagine working with a better agent than Charles. He guided us through the whole process of selling (in addition to us buying the same house through him 10 years earlier). He and his team organised everything for us including getting the house up to scratch. He also did a great job in managing our expectations in an uncertain market. Charles told us what the process was up front, and he delivered. He’s an outstanding communicator who keeps you constantly updated, and clearly explains an intelligent strategy in any situation. He works so hard for everyone and seems so driven by the love of his job; it really turns a stressful process into enjoyable one. It’s probably why he knows the market so well and is liked by everyone in the neighbourhood. On top of this, we got a great result.

Charles has extensive experience in the Redfern market and was streets ahead of others we talked to. Strategic, organised, enthusiastic and driven with excellent communication skills. We were very happy with the outcome.

The most important skill that Charles showed to me was that he listened to what I wanted to achieve and then delivered. He was honest and proactive throughout the buying and selling process. I cannot praise him highly enough.

When it comes to selling your home Charles understands the importance of building trust through a lasting relationship. Charles would check in with me every couple of months to see how we were travelling over the years leading up to our sale so when it came time to sell we didn't need to explore or meet with any other agents. Charles did not let us down throughout the sales process, right through to settlement - the marketing, styling, online photos, daily communication, reports, open houses all exceeded our expectations. Charles is a tenacious professional with a very strong work ethic - it was clear he was did everything he could to get us the best outcome. Charles was honest and sincere with his feedback at all times and set realistic expectations around what price could be achieved. The price we achieved at auction was well above our expectation. We would have no hesitation in recommending Charles Touma to anyone thinking of selling their property.

Charles recently sold my unit in Prince’s Gardens. He is a very enthusiastic agent and knows the area and market well. He devised a flexible strategy and we were able to sell the property before going to auction. I recommend the services he provides.

Charles and his team delivered a 5 star performance in the sale of our property. In a tough sales market helped us understand the difficulties faced and helped develop a strategy which acheived a desireable result. Charles was very forthright with his advice and recommendations (of which a seller may not be fully expecting or like) necessary to facilitate a successful marketing campaign. Not the cheapest Agency to deal with but when the pressure was on they dug in and batted strongly which, I guess, is what you pay for, want and expect. Thank You Charles & team

Charles worked hard to sell my property. He had it sold for a price that I was happy with and well before auction