Charlie Lund

Fantastic experience buying through Callan Gato from The Agency. Professional, responsive, and highly efficient from the first inspection right through to key handover. The way Callan conducted himself during the open house sharing relevant information and knowledge about the local market made him standout from all other agents. He always very prompt to respond and accommodated our requests (eg to schedule a midway inspection) with ease.

This was our second time selling with Charlie, Taylor and the team at The Agency, and we couldn't recommend them highly enough. We didn't hesitate to use them again because of the outstanding experience we had the first time. From start to finish, they kept us informed every step of the way and made what could have been a stressful process feel so much easier. We were unsure about where the market was sitting, but their honest advice, genuine feedback, and extensive knowledge of the market gave us confidence and helped us prepare for the best possible outcome. The entire team was incredibly kind, approachable, and always willing to answer our questions. Their professionalism, expertise, and support throughout the sale of our second home meant so much to us. We are truly grateful for everything they did and wouldn't trust anyone else to sell our home.

Charlie and her team were excellent with the sale of our property. The house was on the market quickly with an offer accepted within the week. Charlie shared honest market knowledge and insight and greatly assisted us with the selling process. The team was always super responsive and kept us up to date with the process. We would highly recommend Charlie and her team.

Charlie, through her extensive knowledge of the local market was able to recommend a marketing strategy aimed at a particular sector of the market that proved successful with our house being on the market for a short time. Her recommendations for readying our house, before it was advertised for sale, attracted a lot of attention during inspections on our open house days and contributed to the offers we received. Abely supported by her colleagues working within the office and out in the field, communication was always maintained and queries answered very quickly. I was very impressed with the feedback from the electronic marketing campaign (Domain, RealEstate.Com etc) and was sent reports on the number of hits and on the follow up of the interest parties it generated. I have no hesitation in recommending Charlie Lund - The Agency East Maitland for your property needs.

Charlie and her team have done a remarkable job selling our house. In a difficult situation, Charlie provided constant communication to both vendors and always had our best interests as her priority. The social media coverage and marketing was professional and personal, with perfect descriptions. Together with Charlie and Taylor’s experience and knowledge of the surrounding market, they ensured, guaranteed and provided a plethora of buyers, with the house selling rather quickly. Charlie, Taylor and her team are simply amazing and I highly recommend selling or buying a home through The Agency. Thank you Charlie and Taylor, for making me feel at ease and worry free through the whole process.

Charlie was very prompt with negotiations and requests and was happy for us to have a second viewing and did not let her busyness get in the way of helping us.