I’ve had the pleasure of working with Charlie Lund and the team at The Agency - Hunter Valley on both the purchase and sale of a home, and I can say with complete confidence: she is truly one of the best in the business. From the moment I first bought a home through The Agency, I was impressed by their deep market knowledge, strategic insight, and unwavering commitment to their clients. So when it came time to sell, there was no question who I’d call — Charlie! She exceeded my expectations and guided me through every step of the selling process with professionalism, care, and clear communication. Her staging advice and marketing strategy were spot-on, generating strong interest right away. Thanks to her expert negotiation skills, my home sold quickly and above asking price. What I appreciate most about Charlie is her integrity, responsiveness and personal touch. Whether you're buying your first home or selling your third, she makes the process smooth, informed, and even enjoyable. If you're looking for an agent who will go the extra mile and deliver real results, I highly recommend Charlie Lund. I wouldn’t work with anyone else.

When I first enquired about selling my house Charlie came over and explained everything to me. Even things other companys didnt. Charlie really made me feel comfortable. The entire team that helped in the process was amazing and I was very happy with the sale of my house. Highly recommended getting in touch with Charlie and her team.

Charlie is a good communicator and appears to have a vast knowledge of the real estate industry

We would like to thank Charlie and the team for another wonderful experience selling our home. We had a great experience with Charlie previously and didn't hesitate to contact her again when we made the decision to put our current home on the market. Charlie listens to our requests and we value her honest opinion. Charlie and the team are highly regarded professionals in the Industry and consistently maintain lines of communication. Our house sold at the price we wanted and we are so happy with how smoothly the whole sale process went. Thank you again Charlie and Team.

From our first meeting Charlie and her team were exceptional and wonderful to work with. Charlie’s advice and guidance in all aspects of the selling process was wonderful and her knowledge of this industry is exceptional. She walked me through all the finer points of getting my home ready for sale, and was available to answer any questions I had. From the media campaign to the open homes Charlie and her team were with me all the way from the beginning to the day the sold sign went onto the advertisement board at the front of my home. The Agency is a wonderful estate agency that I highly recommend to anyone who is in the market to sell their home. Charlie and her team has helped me to enter the next chapter in my life and I thank them all from the bottom of my heart.

From the moment I met with Charlie I was impressed with her knowledge of the market and her advice on a strategy that worked very well for me. Staff were courteous, efficient and a very professional team. I would recommend highly.

Charlie is smart, focussed and a good communicator.Our house went on the market Tuesday morning and we accepted an offer on the same day. Charlie's support team is very professional and assisted us through the process in getting our house sold with the minimum of fuss or stress. We would recommend Charlie and her team any day to get the best deal in this competitive market.

Helpful Caring Compassionate Very experienced Knowledgeable Efficient Nothing was a problem Was always available to assist in the process

We were looking for a home to buy for a few months and we have dealt with a lot of realestate agents.Charlie was straight to the point willing to help every step of the way without hesitation.There was no hidden agenda Charlie always answered any questions you had.Id like to thank Charlie and her staff for all their help very professional people to deal with.

We recently sold our home with Charlie and couldn’t be happier with the experience. Charlie and the team stood out from other agents in the area as they are consistently achieving better results. This gave us confidence from the start and was a key reason we chose The Agency in the first place. Selling in the current market had us feeling a little hesitant, but Charlie made the whole process feel smooth and strategic. We knew we needed a strong campaign from day one, and that’s exactly what we got. Charlie was refreshingly matter-of-fact—clear, honest & professional. We’re so glad we trusted Charlie, Tori and the team with the sale of our property. We would highly recommend The Agency to anyone looking for a top-performing, genuine agent who gets results!

Charlie was instrumental in helping us acquire our dream home. Her knowledge of the real estate market and professionalism made communication easy.

Honest approach to all aspects of the sale of our property Sale price was the best that could be achieved Charlie does not pull up until every possibility has been considered and we appreciate her efforts