Charlotte's profile

Charlotte's reviews

  5  
Charlotte has 126 reviewsacross 9 different locations, showing 12.
almost 5 years ago
Professional, honest and helpful

Charlotte was really helpful, knowledgeable and respectful. She gave us confidence in the process.

almost 5 years ago
Great communicator

Charlotte showed really good knowledge of the local area market. She is easy to talk to, and is prepared to listen. She made several very good suggestions about presentation of the property and secured a very fast sale for a great price. I am very happy with the result that Charlotte and her team produced.

almost 5 years ago
Very helpful.

Charlotte is very helpful even after the sale. I would recommend her to anyone

about 5 years ago
92 Whitby Road, Kings Langley

We just sold our house in Kings Langley and had the pleasure to work with Charlotte who really cares about her clients. She was thorough and professional and great to work with. She kept us apprised about open homes and updated us regularly. She was honest and forthright- no games. Charlotte made what could have been a stressful and difficult process as seamless as could be. Charlotte really listened, cares passionately about her job and her very calming manner worked wonders for us. Thank you Elders Real Estate you have a champion working for you.

about 5 years ago
Friendly helpful confident.

I found the Elders team, especially Charlotte to be so friendly and helpful. Charlotte explained everything in detail and showed confidence in the way to help us decide how to sell our property. Nothing was too much trouble and we enjoyed the experience which could have been a stressful time. I would definitely recommend Elders team when selling or buying property.

about 5 years ago
Prompt and Professional

Charlotte has been very prompt and professional from the beginning and she has always been honest upfront and good at communicating any updates. Highly recommended!!!

about 5 years ago
Charlotte proved to be very professional, efficient, friendly and easy to work with.

Charlotte has an in depth knowledge of property marketing having been in the industry for a long period of time, and this was readily evident in the highly professional manner in which she went about the job entrusted to her. Her communication was excellent, and promptly informed me of all developments taking place. The advice she gave me was unbiased and invaluable which resulted in the property sale being finalized within a very short period of time. The selling experience was absolutely stress-free with Charlotte taking care of every aspect. This is the second property Charlotte has helped me to sell. She has undoubtedly exceeded my expectations - for a second time, and is very highly recommended.

about 5 years ago
Excellent experience

This was a first home purchase for us and it was an stress free experience, Charlotte was always there for us when we reached out with any doubts.

about 5 years ago
Professional from start to finish

Excessive knowledge about the local area and all aspects of helping you sell a house. Friendly staff and always there to help in any way. Takes the stress out of selling your home.

about 5 years ago
Worry Free

Charlotte and her team provided a complete outline for presentation and strategy to complete the sale of our home with best outcome for all parties. ...and we appreciated that the best, worry free approach was to trust the professionals - and Charlotte delivered - on time as promised and still managed to impress and exceed our expectations.

about 5 years ago
5 stars for Charlotte

I’d like to highly recommend Charlotte Cooke of Elders Real Estate Kings Langley. I’m not making this recommendation because we made a lot of money selling our house, although the price far exceeded our expectations. The sale price depends much more on market factors at the time of sale, than on anything a real estate agent might claim to be able to conjure. I’m writing this recommendation based on Charlotte’s competence and professionalism. Markets go up and down. Competence and professionalism don’t go up and down. Through the selling of our house and the purchase of a new property we dealt with many real estate agents. They aren’t all good and some are disgraceful. As the process went on, I became more and more grateful that we were dealing with Charlotte. When Charlotte says she will be there at 3:20,she is there at 3:20. When you text Charlotte she quickly responds (even on Sunday – Sorry Charlotte you can take that out if you don’t want to be held to that). When you ask a more complicated question, she explains the answer simply and gives examples. A two sentence text message may not seem like a big effort but we found those quick texts very reassuring. Charlotte understands that working people’s world’s can’t stop while they are selling a house and that might mean changes of plans day to day. Since she understands that, she has thought ahead about options in case there is a change. One of the things I like most about Charlotte is that she OFFERS advice. She doesn’t say this is how it must be done or this is the only way. She says this is what I think is best, here are my reasons and the decision is yours. Everything wasn’t smooth sailing through the process and Charlotte had explained what could happen, so that we were prepared when things didn’t go perfectly and she always had us back on the right track, because she was prepared for things not to be perfect. To say we were satisfied with Charlotte’s work would be a gross understatement. She gets a

about 5 years ago
Charlotte & her team were outstanding from start to finish.

We sold our house with Charlotte in March 2021. We were not familiar with the Auction process and unsure if this was the best sale option for our property. Charlotte guided us through the whole process and made all our decisions easier with her experience & professionalism. Charlotte 's communication was outstanding at all times and she constantly kept us up to date with potential buyers & advised customer feedback after all open homes. We would not hesitate in recommending Charlotte & her team to sell your property.

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