Integrity, respect, warmth and humour.
I had my first meeting with Chris 3 years ago when he provided a market appraisal for my mother. When it was time to sell her home after she was admitted into care, I contacted Chris again, along with two other agents prominent in the area. Chris stood out for me as my preferred agent as he had not only made a good impression 3 years earlier on both my mother and me, but he offered some additional services and support which made preparing the house for sale easier for me (I live on the other side of the river). Throughout the campaign, Chris delivered on what he had promised, kept me informed after each OFI and about all offers and he checked in with me regularly ensure to he was always clear about my instructions. Most importantly, on auction day we sold on the day at a price that I and my mother were very happy with. Throughout the campaign Chris related to me at all times with respect, integrity, warmth and humour. I highly recommend him.