Hi Craig. My wife and I wish to thank you for the assistance you have given us over the past four years. Your choice of properties to show us in 2012 was appreciated regarding our special wheelchair accessibility needs. You maintained follow-up contact until our return to the UK in late 2015, and that continuity of contact led to our requesting you personally managed the sale of our property. Your knowledge of the market and matching another previous client's needs resulted in not only a very quick sale, but at a price we did not expect likely. That was of particular value to us as it helped to make up for the reduced value of the Australian dollar to UK currency. Your personal consideration and patience, especially regarding our disability needs, was appreciated by all members of our family. Thank you Craig, and for the added assistance of the rest of your team, in fulfilling our needs beyond our expectations, both in the purchase and later sale of our property. We wish you every success in the future.