Craig's profile

Craig's reviews

  4.9  
Craig has 318 reviewsacross 32 different locations, showing 12.
Seller review
Made selling my house easy
almost 2 years ago
Made selling my house easy

I didn't need to call or follow up in regard to anything thing at all. I felt I was engaged on the best process of selling my property. the way I wanted to sell was different to the team and they explained it , it made sense, and we went that direction. It was the right direction and we sold over what I wanted and within a week .

Seller review
Craig and his team are second to none
almost 2 years ago
Craig and his team are second to none

The most trustworthy professional realestate team I have ever had the pleasure to do business with. Outstanding market knowledge and impeccable communication skills, keep you well informed throughout the whole process and delivering results well above my expectation. Would highly recommend Craig and his team for anyone looking to buy or sell a property. Thanks Craig and team for all you have done, a special thanks to Nick Trolio you are an absolute legend.

Buyer review
Communication was great, and efficient.
almost 2 years ago
Communication was great, and efficient.

Craig was always very fast with responses and good with communication and projecting positivity. He was very friendly and happy to help with any questions that we had. It's not easy navigating the purchase of a new home but The Trolio team made it just that little less stressful. Thank you!

Seller review
High communication and professionalism
about 2 years ago
High communication and professionalism

The Trolio family has been amazing for the original purchase of this property to the sale of the same property. Regular and efficient communication, advice and always willing to discuss options placed Craig and Luke in the highest regard. Nothing was ever too much trouble, Craig coordinated discussions with our property manager as well with regards to some challenges as we drew closer to the sale. Overall a complete and efficient service to Sue and I. Thank you the Trolio family!

Seller review
Stress Free.
over 2 years ago
Stress Free.

Thanks to Criag and crew, helping us sell our property. Always very professional and quick respond to any inquires or questions. Made the whole process straight forward, without the stress. Many Thanks Lisa & Gary

Buyer review
Excellent Real Estate Agent
over 2 years ago
Excellent Real Estate Agent

Team Trulio are excellent real estate agents - kind, caring, responsive and extremely professional. Would highly recommend them

Buyer review
Lack of support
over 2 years ago
Lack of support

Buying over Christmas is a stressful time but, my experience was even more stressful due to lenders difficulties. The seller was eager for answers, this is when the communication was constant, until I signed a finance waiver. Days before settlement I was asked by a family member about my building inspection, I then realised it wasn't done. I contacted Craig & was told he thought about messaging me but, thought I was 'laid back' and didn't care. I believe was not the right response nor professional assumption. My settlement agent told me it was up to him to discuss the building inspection but, Craig pointed the finger back at her as I wasn't his client. Instead of taking any responsibility they pointed blame, which I find extremely disheartening neither 'professionals' attempted to support me to the fullest of their abilities. Then booked my final inspection, I was told to quickly come down before the brother was home from holidays so he didn't get disgruntled (house sold due unfortunate circumstances). At the time of purchase I didn't know the brother lived next door. I feel this information disclosed in a poor manner. I felt unfair pressure & left me feeling uneasy. It's my first home, I didn't have knowledge on the process, I was extremely stressed about finance, so the inspections slipped my mind. A simple message would've sufficed but, this was only a thought from Craig & never actioned. Once I signed the waiver the job was done as it seemed. As a professional in his field, I don't believe this reflected during my experience or that the right thing was done by me. When receiving my keys I was told 'normally we give you a bottle of bubbly but, I didn't want it sitting in my car all day' (he chose to met in-between home opens, rather than the evening before). This really upset me, my first home was not worth the effort to swing by a bottle shop before meeting me. He was approachable and easy to talk to however, this was unfortunately tainted due to reasons above.

Buyer review
Excellent and easy experience
over 2 years ago
Excellent and easy experience

Craig was wonderful to deal with during both the buying of our new property and selling of our current property. He is highly organised and his communication skills are excellent ensuring that everything was completed in a timely manner. He made the process very easy and was always willing to answer questions. He is super trustworthy and I would recommend him to anyone! Great experience!

Seller review
Very happy with Craig’s professional approach.
over 2 years ago
Very happy with Craig’s professional approach.

We are so glad we got Craig Trolio to sell the house. Very impressed with his knowledge of the market and area. Craig and his team make the experience so much easier. Thank you and we would definitely recommend team Trolio.

Buyer review
Fantastic
over 2 years ago
Fantastic

Craig is a down to earth, honest real estate agent who was transparent with us about what it would take to get our first home purchase over the line. Throughout the whole process he has been patient, on hand whenever I have needed, making the the experience super easy. Would highly recommend him

Buyer review
Very responsive and professional to deal with.
over 2 years ago
Very responsive and professional to deal with.

Craig was easy to communicate with. He was always quick to respond to emails and phone calls, answering all of our queries during the sale process. His knowledge of the area we bought in was helpful, and we would highly recommend him.

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