Crystal's profile

Crystal's reviews

  5  
Crystal has 144 reviewsacross 21 different locations, showing 12.
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Crystal's qualities as told by our client reviews: hard-working, friendly, dedicated, well-prepared, responsive, clear communication, local expert.
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Seller review
Best Agent ever
4 days ago
Best Agent ever

I purchased the property and sold the property through Crystal. As a vendor and buyer, Crystal always provided the most professional service and sitting at the best interest of all parties. In this challenging market, she was still making the record price on the street! Highly recommended to all the vendors!

Seller review
Highly Recommended for Quiet Suburbs
7 days ago
Highly Recommended for Quiet Suburbs

Highly recommend Crystal! Our apartment is located in a small suburb with very low market activity, which made the sale quite challenging. However, Crystal showed incredible dedication and persistence. Thanks to her hard work, we successfully found the right buyer. Fantastic result!

Seller review
Highly Recommend Agent Crystal Li
8 days ago
Highly Recommend Agent Crystal Li

I’d like to give a sincere review to my sales agent Crystal Li. She recently helped me successfully sell my property. Crystal is extremely professional, responsive and great at negotiation. She kept me updated on every progress throughout the whole sale process, handled all paperwork smoothly and delivered a satisfying sale result. I’m really grateful for her dedicated work and would highly recommend her to anyone looking to sell property.

Seller review
Excellent Outcome
about 1 month ago
Excellent Outcome

We cannot thank Aurora and especially Crystal Li more for taking us through the process of selling our house and eventually achieving an excellent outcome for us. This is especially so in a soft and challenging market. What typified our experience were: . Marketing our property to the right purchaser segment . Not letting every opportunity, however small, to slip through their attention. . Being realistic of the demanding market situation. . Regular updates to put us at ease at all stages. . Working the crowd/bidders quietly, confidently and efficiently during the Auction process. . Answering any of our concerns even after hours and weekends. We are indeed blessed in selecting Aurora for the project and we wish them well with their business.

Seller review
Ensuring the best interest for all
about 2 months ago
Ensuring the best interest for all

Crystal work incredibly hard to achieve a win win for all parties involved in the sale of my property. You can tell that she genuinely cares about the people involved in the process and looks after them.

Buyer review
I had an outstanding experience working with Crystal while purchasing our family home.
about 2 months ago
I had an outstanding experience working with Crystal while purchasing our family home.

From the very beginning, Crystal was professional, approachable, and genuinely invested in helping us find the right property. What really stood out was her clear communication and responsiveness throughout the entire process. She took the time to understand our needs, answered all our questions with patience, and kept us informed at every step, which made what can often be a stressful process feel smooth and manageable. We’re truly grateful for her guidance and dedication, and we couldn’t be happier with our new home. I would highly recommend Crystal to anyone looking for a reliable and trustworthy property agent.

Seller review
Excellent Service & Communication
about 2 months ago
Excellent Service & Communication

We had a great experience working with Crystal. She was responsive, hardworking, and communicated clearly throughout the entire process. Her professionalism and dedication made everything smooth. Highly recommended.

Seller review
Exceptional Agent Who Achieved a Record-Breaking Result!
2 months ago
Exceptional Agent Who Achieved a Record-Breaking Result!

Here’s a polished review for Crystal: ⭐⭐⭐⭐⭐ Exceptional Agent Who Achieved a Record-Breaking Result! Selling a property is one of the biggest decisions you can make, and having Crystal by my side made all the difference. From the very first meeting, her professionalism and deep market knowledge gave me complete confidence that my unit was in the best hands. Crystal’s marketing strategy was truly impressive — she knew exactly how to position the property and attract the right buyers. Her communication throughout the entire process was outstanding; she kept me informed at every step and was always available to answer my questions and ease any concerns. On auction day, the result completely exceeded my expectations — my unit sold at a record high price for the area! It was a testament to the hard work, preparation, and expertise Crystal brought to the table. If you’re looking for an agent who is strategic, professional, and genuinely committed to getting you the best outcome, look no further than Crystal. I cannot recommend her highly enough!

Seller review
Highly accountable and supportive, with excellent communication
3 months ago
Highly accountable and supportive, with excellent communication

We are incredibly impressed with the service provided by Crystal and her team. She made us feel fully supported throughout the whole selling process. Crystal is highly responsible and kept us informed with timely and honest feedback after each open home. The entire team operates with impressive efficiency, ensuring every detail was handled professionally and without delay. If you are looking for a trustworthy and proactive agent, I highly recommend their services.

Seller review
A big shout out to the wonderful agent Crystal !
3 months ago
A big shout out to the wonderful agent Crystal !

I highly recommend Crystal Lai to anyone looking for a trustworthy, knowledgeable, and genuinely caring real estate professional. Thanks to their dedication and hard work, we secured the buyer in less than three weeks right before the market became more uncertainty due to the global crisis. I know from Day 1 that my property was in good hands and Crystal had played her magic to beat our expectation. Her strong market knowledge and clear communication have guided us through the whole process with confident and made the right decision. It was an absolute pleasure working with you and the team. I am sure we will need your help again in the near future. 

Seller review
A very capable and diligent Real Estate Agent
3 months ago
A very capable and diligent Real Estate Agent

Crystal Li has demonstrated to be a very professional real estate agent. She knows her job and has every selling step under control. She assisted in the planning and presentation of our apartment and worked out a comprehensive marketing strategy. She negotiated with both seller and buyer meticulously and covered all our concerns. She achieved sales of our apartment in only 11 days in a downturn market. I am completely satisfied with her performance.

Seller review
Well Prepared and Lightning-fast Result
3 months ago
Well Prepared and Lightning-fast Result

Thanks to Crystal Li for helping us to sell the above property in a lightning-fast time despite the present economic downturn. She was able to give us invaluable advice from preparation to clinching the deal. Kudos to her for doing the heavy-lifting! I am sure the good result is due to her hard work and dedication. She plays a fair hand and it has been a win-win to both seller and vendor. Way to go, Crystal!

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