Crystal's profile

Crystal's reviews

  5  
Crystal has 140 reviewsacross 20 different locations, showing 12.
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Crystal's qualities as told by our client reviews: hard-working, dedicated, well-prepared, friendly, responsive, clear communication, local expert.
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Seller review
Ensuring the best interest for all
1 day ago
Ensuring the best interest for all

Crystal work incredibly hard to achieve a win win for all parties involved in the sale of my property. You can tell that she genuinely cares about the people involved in the process and looks after them.

Buyer review
I had an outstanding experience working with Crystal while purchasing our family home.
3 days ago
I had an outstanding experience working with Crystal while purchasing our family home.

From the very beginning, Crystal was professional, approachable, and genuinely invested in helping us find the right property. What really stood out was her clear communication and responsiveness throughout the entire process. She took the time to understand our needs, answered all our questions with patience, and kept us informed at every step, which made what can often be a stressful process feel smooth and manageable. We’re truly grateful for her guidance and dedication, and we couldn’t be happier with our new home. I would highly recommend Crystal to anyone looking for a reliable and trustworthy property agent.

Seller review
Excellent Service & Communication
7 days ago
Excellent Service & Communication

We had a great experience working with Crystal. She was responsive, hardworking, and communicated clearly throughout the entire process. Her professionalism and dedication made everything smooth. Highly recommended.

Seller review
Exceptional Agent Who Achieved a Record-Breaking Result!
22 days ago
Exceptional Agent Who Achieved a Record-Breaking Result!

Here’s a polished review for Crystal: ⭐⭐⭐⭐⭐ Exceptional Agent Who Achieved a Record-Breaking Result! Selling a property is one of the biggest decisions you can make, and having Crystal by my side made all the difference. From the very first meeting, her professionalism and deep market knowledge gave me complete confidence that my unit was in the best hands. Crystal’s marketing strategy was truly impressive — she knew exactly how to position the property and attract the right buyers. Her communication throughout the entire process was outstanding; she kept me informed at every step and was always available to answer my questions and ease any concerns. On auction day, the result completely exceeded my expectations — my unit sold at a record high price for the area! It was a testament to the hard work, preparation, and expertise Crystal brought to the table. If you’re looking for an agent who is strategic, professional, and genuinely committed to getting you the best outcome, look no further than Crystal. I cannot recommend her highly enough!

Seller review
Highly accountable and supportive, with excellent communication
about 2 months ago
Highly accountable and supportive, with excellent communication

We are incredibly impressed with the service provided by Crystal and her team. She made us feel fully supported throughout the whole selling process. Crystal is highly responsible and kept us informed with timely and honest feedback after each open home. The entire team operates with impressive efficiency, ensuring every detail was handled professionally and without delay. If you are looking for a trustworthy and proactive agent, I highly recommend their services.

Seller review
A big shout out to the wonderful agent Crystal !
about 2 months ago
A big shout out to the wonderful agent Crystal !

I highly recommend Crystal Lai to anyone looking for a trustworthy, knowledgeable, and genuinely caring real estate professional. Thanks to their dedication and hard work, we secured the buyer in less than three weeks right before the market became more uncertainty due to the global crisis. I know from Day 1 that my property was in good hands and Crystal had played her magic to beat our expectation. Her strong market knowledge and clear communication have guided us through the whole process with confident and made the right decision. It was an absolute pleasure working with you and the team. I am sure we will need your help again in the near future. 

Seller review
A very capable and diligent Real Estate Agent
about 2 months ago
A very capable and diligent Real Estate Agent

Crystal Li has demonstrated to be a very professional real estate agent. She knows her job and has every selling step under control. She assisted in the planning and presentation of our apartment and worked out a comprehensive marketing strategy. She negotiated with both seller and buyer meticulously and covered all our concerns. She achieved sales of our apartment in only 11 days in a downturn market. I am completely satisfied with her performance.

Seller review
Well Prepared and Lightning-fast Result
about 2 months ago
Well Prepared and Lightning-fast Result

Thanks to Crystal Li for helping us to sell the above property in a lightning-fast time despite the present economic downturn. She was able to give us invaluable advice from preparation to clinching the deal. Kudos to her for doing the heavy-lifting! I am sure the good result is due to her hard work and dedication. She plays a fair hand and it has been a win-win to both seller and vendor. Way to go, Crystal!

Seller review
Fantastic Experience with Crystal
2 months ago
Fantastic Experience with Crystal

Crystal did an outstanding job selling my property. From the very beginning she was professional, knowledgeable, and incredibly proactive. Thanks to her expertise and strategic approach, my property was sold in just one week. Crystal kept me informed throughout the entire process and made everything feel smooth and stress-free. Her communication, market knowledge, and dedication truly set her apart. I always felt confident that my property was in the best possible hands. I highly recommend Crystal to anyone looking to buy or sell property. If you want someone who works hard, delivers results, and goes above and beyond for their clients, Crystal is the agent you want on your side.

Seller review
Selling my property in one week! Crystal is a grateful lady to work with!
2 months ago
Selling my property in one week! Crystal is a grateful lady to work with!

I just want to take this opportunity to sincerely thank you for your hard work and dedication in selling our property. Your confidence, expertise, professionalism, and commitment made the entire process smooth and stress-free. Unbelievably selling in one week! If you are looking for someone selling your property, Crystal and her team is highly recommended!

Seller review
Very good market knowledge n communication skills
2 months ago
Very good market knowledge n communication skills

She was involved in the sale of 2 units in this complex and she had knowledge of the sale of my unit n suggested auction to get the maximum price. Also she kept me updated after every open house n worked hard to get more registered for the auction day.

Seller review
Expertise and knowledge of the market are second to none.
3 months ago
Expertise and knowledge of the market are second to none.

It was a pleasure to work with Crystal from start to finish. Her knowledge of the market is second to none and I cannot fault her professionalism. She did not over promise, however she exceeded my expectations and I was very happy with the results. The process was seamless and my property was sold within two weeks of being on the market. She is a brilliant communicator and kept me informed throughout the whole process and always got back to me within a timely manner. I would not hesitate to recommend Crystal and Kenny and I will be using them for all my future property transactions.

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