We recently purchased a property through this agency. While the overall process had its positives, we feel it’s important to share both the good and the disappointing aspects of our experience. The lead agent, Igor, was professional, knowledgeable, and generally great to deal with. He guided the process well and was responsive during the initial stages. However, our experience with the associate agent, Declan, was unfortunately very poor. He appeared proactive during negotiations — understandably, as we were the highest bidder. But when we asked for a minor variation in the contract based on standard terms from our solicitor, his response was unexpectedly negative. Rather than supporting the process, he questioned our intentions and implied the wording was too serious, making us feel like we were being difficult just for protecting our interests. This was highly inappropriate from a professional sales agent. After exchange, we asked to access the property for basic measurements. We would’ve understood a simple “no” if access wasn’t possible — but our polite and detailed message went completely unanswered. This lack of communication felt dismissive and unprofessional. Before settlement, we requested a slightly longer final inspection (2–3 hours) — a reasonable and common request — and heard from another agent at Manor that the vendor had no objection. Yet Declan refused, citing his own time constraints. Prioritizing convenience over the buyer’s needs at such a critical stage was deeply disappointing. Buying a home should be an exciting and positive experience. While we’re happy with the property and grateful for Igor’s support, the lack of respect and cooperation from Declan left a bitter aftertaste and made this one of the most frustrating agent experiences we’ve had.

Thanks to Igor and Declan for successfully marketing and selling our house within the auction campaign period They were professional and friendly at all times. Very impressed with the amount of interest they generated and number of bidders attending the auction Also like to thank all the staff at Manor for their friendly and professional manner. Well done!

After having our house on the market for 3 months with another agent and no results no offers we were worried. Then Declan called and showed us how a real professional works we listed with him and with in 3 weeks we were SOLD. A real professional and great agency.

Declan was highly professional and personable from the day we first met and we knew straight away that we wanted to entrust him with the selling of our property. He is extremely hard working and kept us very well-informed throughout the whole process. We are very grateful for his efforts in accomodating open homes and highly recommend him.

From the start, Declan showed professionalism and transparency with handling the sale of our house. He kept in regular contact with us throughout the process making it a seamless experience, whilst effectively managing our expectations in a personable and friendly manner. We were very impressed with the way Declan utilised the skills of his team which led to a very quick sale. We couldn’t have asked for a better outcome and would highly recommend Declan and his team to anyone.

I spent 9 months searching for a house in the Hills and found Declan to be the market leading real estate agent in the area. Declan was very patient, understanding, responsive and always kept me informed during the process. He has great market knowledge and an ability to balance the interests of both buyer and seller to reach an outcome.

Declan understands the current market and area. His advice and local knowledge was spot on!! The price guide and his input in regards to improvements and sales advice allowed us to achieve a sale that exceeded our expectations. Communication was excellent, he kept us in the loop at all times. Would highly recommend Delclan and the team at Manors Real Estate.

We would like to thank Declan for his assistance in selling our home. We found him to be professional and always available to answer our questions. We would highly recommend Declan to anyone wishing to sell their home.

This is the third property Declan has sold on our behalf such is the confidence I have in him as our agent of choice. On each occasion he we able to obtain a price higher than our expectations. He is both highly motivated and relaxed in his approach. He is always available to answer questions and is an excellent communicator. He will be entrusted with our next sale.

Engaged the services of Igor and Declan to sell our family home and we were blown away that they had buyers ready to go. 6days after the first off-market inspection, we had a signed contract. Declan was professional and prompt with all his communications. The whole process was so simple. Don't hesitate to give your business to Declan and Igor.

In simple words, Declan's support was invaluable. He guided us through the whole process in a very seamless way. His actions let us know that he was definitely interested in offering the best services to all the interested parties. Thanks.

Declan knew our local area very well and he had a number of buyers interested before the first open home. He was very clear at each step of the process about timing and what was needed and also kept contact to a minimum which was appreciated. He negotiated a price we were happy with in a short space of time and made the whole process quite painless! I would happily recommend him to other sellers.