Declan Morris

We recently purchased a property through this agency. While the overall process had its positives, we feel it’s important to share both the good and the disappointing aspects of our experience. The lead agent, Igor, was professional, knowledgeable, and generally great to deal with. He guided the process well and was responsive during the initial stages. However, our experience with the associate agent, Declan, was unfortunately very poor. He appeared proactive during negotiations — understandably, as we were the highest bidder. But when we asked for a minor variation in the contract based on standard terms from our solicitor, his response was unexpectedly negative. Rather than supporting the process, he questioned our intentions and implied the wording was too serious, making us feel like we were being difficult just for protecting our interests. This was highly inappropriate from a professional sales agent. After exchange, we asked to access the property for basic measurements. We would’ve understood a simple “no” if access wasn’t possible — but our polite and detailed message went completely unanswered. This lack of communication felt dismissive and unprofessional. Before settlement, we requested a slightly longer final inspection (2–3 hours) — a reasonable and common request — and heard from another agent at Manor that the vendor had no objection. Yet Declan refused, citing his own time constraints. Prioritizing convenience over the buyer’s needs at such a critical stage was deeply disappointing. Buying a home should be an exciting and positive experience. While we’re happy with the property and grateful for Igor’s support, the lack of respect and cooperation from Declan left a bitter aftertaste and made this one of the most frustrating agent experiences we’ve had.

Thanks to Igor and Declan for successfully marketing and selling our house within the auction campaign period They were professional and friendly at all times. Very impressed with the amount of interest they generated and number of bidders attending the auction Also like to thank all the staff at Manor for their friendly and professional manner. Well done!

After having our house on the market for 3 months with another agent and no results no offers we were worried. Then Declan called and showed us how a real professional works we listed with him and with in 3 weeks we were SOLD. A real professional and great agency.

Declan was highly professional and personable from the day we first met and we knew straight away that we wanted to entrust him with the selling of our property. He is extremely hard working and kept us very well-informed throughout the whole process. We are very grateful for his efforts in accomodating open homes and highly recommend him.

From the start, Declan showed professionalism and transparency with handling the sale of our house. He kept in regular contact with us throughout the process making it a seamless experience, whilst effectively managing our expectations in a personable and friendly manner. We were very impressed with the way Declan utilised the skills of his team which led to a very quick sale. We couldn’t have asked for a better outcome and would highly recommend Declan and his team to anyone.

I spent 9 months searching for a house in the Hills and found Declan to be the market leading real estate agent in the area. Declan was very patient, understanding, responsive and always kept me informed during the process. He has great market knowledge and an ability to balance the interests of both buyer and seller to reach an outcome.