We went with Di to look at this home on two occasions. During this first look Di quietly led us to see the home's qualities; however the outing was hampered by clutter and we expressed this. Thanks to her intervention, our second viewing was of a a clean, uncluttered home. We could see the potential! During all days leading to the EXCHANGE we found our agent - whether by mobile contact or through email - to be a pro-active listener, reliable at keeping us 'in the loop' so that we knew what was happening at every step. When we had questions that demanded an answer, Di was quick at responding; we found that reassuring. During negotiations towards a sale, we were aware of how Di seemed to be faithful in her execution of the owners' wishes yet calm in listening to our offers. In the days between acceptance of offer and exchange, Di quietly kept the flow of information moving, managed access for pest and building inspections, respectfully reminding us of action needed, when necessary. The fact that this whole process went so well is a credit to Di Calder. She is, currently, calmly - quietly going about arranging access for us to allow some measure and planning for renovation after settlement occurs. All of this has happened while we are living many hundreds of kilometres away. We have no hesitation in recommending her services as a real estate agent as well as the support provided by the Percival Real Estate Office staff. Thank you.


