Dominic Cruz

We had a wonderful experience with Dominic and the sale of our house. Dominic made some clever suggestions to help us present the property in its most favourable light. Dominic has a bubbly personality and fantastic communication skills. He was able to develop a strong relationship with both us as a vendor and with all the potential buyers that viewed and made offers on the property. Dominic drew on his extensive experience with real estate sales in our area. He knows what buyers are looking for, has good judgement and is a very savvy negotiator. We found him to be fair and trustworthy and believe that we got the best outcome possible in the market at that time. We would highly recommend Dominic.

Dominic, Dori and Sondra were fantastic. They gave us clear info and guidance about the selling process. the specifics of the property were highlighted in the listings and descriptions accurate. thanks to everybody involved.

Fletchers Warrandyte had a thorough insight into the Warrandyte property market. Always available to talk and discuss particulars relating to inspections and potential buyer interest. Always providing an honest view of the current market expectations.

We had a major hiccup immediately prior to commencement of campaign. Dom and Dori were extremely understanding and worked with us to get to the starting line. Once the campaign started feedback from opens was immediate and to the point. However certain negative world events overtook the campaign and made it difficult to assess the market. A sense of uncertainty prevailed and we decided that it was better to accept the best offer now rather than wait. Dom provided advice but at no time pressured us into accepting any offer. Sure, we did not achieve our target price but in the circumstances we are satisfied with the outcome. We now have an unconditional contract and are proceeding toward an early settlement. Thank you Dom, Dori and the team at Fletchers Warrandyte.

We recently switched to Fletchers as our current agents were very unprofessional. Fletchers were knowledgeable in our area, they have a broad network or clients and agents. As soon as they took over our listing we had great communication and service from their team. Dominic was confident with the sale of our home and achieved this in a short timeframe. I would highly recommend Dominic as he is very experienced and the process of selling with Fletchers was a lot less stressful in comparison to our previous agent. I wish I had used them from the start, lesson learnt!

I’ve bought and sold property seven times over the past six years in this area, and I can confidently say Fletchers are by far the worst agents I’ve ever dealt with. Throughout the process, they provided misleading and, in some cases, outright incorrect information about the property. What should have been a straightforward experience quickly became frustrating and stressful due to their lack of professionalism and attention to detail. The low point came on settlement day. When I arrived to collect the keys, I was laughed at and told there were no keys available. Instead of taking responsibility or offering a solution, I was handed a business card for a locksmith and sent on my way. No apology, no urgency, no ownership. After being forced to organise and pay for a locksmith myself, I forwarded the invoice expecting at least a basic level of accountability. Since then, they have gone completely silent—ignoring communication and avoiding the issue altogether. This is not just poor service—it’s a complete failure of professionalism and basic client care. I would strongly caution anyone considering using Fletchers to think twice.