We have had the most incredible experience with Donna and Carl. We decided many years ago when we purchased our property that Carl and Donna were going to be our selling agents if we ever were to sell. Ten years later we engaged Donna and Carl to sell our home, not only because of their incredible experience and market knowledge, but because of their professionalism and respect for the emotional step we were taking. Carl and Donna not only took on selling our home, but project managed a renovation to help us get the best possible result. They sampled the paint colours themselves, watered the garden themselves, even took out the bins and brought them back in! Their communication has been second to none, we were kept updated about every step and action that was going on. The most wonderful thing about this amazing team is it felt like our home was personal to them, and they really cared about the property. In a crazy market like now it’s not heard of to have an agent care so much. I loved having Carl and Donna represent us and sell our home. We were in the best hands possible and are so happy with the result. Thanks Carl and Donna!!

Very professional, responsive and friendly.

Friendly and helpful. Will work with again.

The most important thing to me in selling a property is clear, honest communication with my agent. Carl and Donna were fantastic on this - frequent updates and check-ins giving me a clear understanding of the evolving market and potential buyers for the property. In the uncertain and unpredictable market of 2020, this was particularly important. Donna has a calm, warm style that clearly worked well with buyers and my tenants. Ultimately we got the outcome we wanted price-wise in a process that was smooth and hassle free. I would highly recommend Carl and Donna as agents in the Upper North Shore area and will certainly happily use them again if the opportunity presents itself.

Donna provided expert advice to prepare our home to sell quickly at a good price. Highly recommended to use Donna and Carl as a highly professional, articulate and pleasurable mother and son combo.

From start to finish, Donna has been super professional, super responsive, absolutely spot on with recommendations and super helpful in planning the whole process of selling a house. She has worked brilliantly together with Carl and it didn't matter who you spoke to, they both were on top of their game.

The selling of our apartment, especially during the very difficult time of Covid-19, was made a more bearable experience by the professionalism and effort made by Donna and Carl. They kept in constant contact, were positive and yet very open and honest with their communications and reporting even when interest was very slow. Donna, who did most of the open houses with Jill, read people well and kept us informed. Her judgement ultimately proved to be correct. Carl was always on hand at times of high interest and he too showed a very positive, professional approach keeping a close eye on the market and keeping us informed at all times.

We purchased our house from Donna 10+ years ago & found her to be excellent then. Which is why we had no doubt going back to her when we wanted to sell. Donna had everything incredibly well organised getting our home ready for sale. Always professional & honest.

Donna was excellent to deal with when we sold our property whilst we were based overseas. Donna managed the stylist and photography that made the place look so good we kind of wanted to stay! She and her colleague, Carl, then managed the sales process on the ground in our absence and kept us informed every step of the way. Ultimately, we got a fair and reasonable price and really appreciate all the effort from Donna that went into achieving that.

I would very much recommend Donna & Carl Ferris, Caitlin Hardy and all the team. They achieved a wonderful result for the sale of our much loved family home of many years. Their market knowledge, professionalism and communication throughout made the whole process run smoothly. The auctioneer did a sterling job.

Donna knows her market and is very good at keeping both owner of the property and the buyer well informed of what is happening

Donna and Carl Ferris listed and sold our house in September 2019. We met with them 9 months before we began our renovations and they had some excellent ideas which we happily implemented. They were professional, insightful, truly delightful and fun to deal with but above all they were totally honest. They worked tirelessly and sold our house within 2 weeks for an excellent price. We cannot recommend them highly enough!