Donna helped us with our inspection.We appreciated that very much.

I will unhesitatingly recommend Donna and McConnell Bourn for the professional, dedicated service they offer vendors. They offer an excellent pre-sale service, helping us to present the property to its best advantage. Donna has in-depth knowledge of the local market to pitch our house at the right price range. Her contacts are excellent and she was able to bring along likely buyers both prior and on the first view, with the result that our property sold in under a week from first listing. Most of all, we appreciated their honesty, courtesy and excellent communication skills, keeping us informed at all times and not giving us unrealistic expectations. It removed much of the stress from the process and we were confident that a good outcome would be achieved, as indeed it was. We are most appreciative of all her help, experience and expertise.

Donna and Carl are the best agents I have ever met.

It was great working with Stephen and Donna as we purchased our family home. Throughout the process they were both very helpful in answering our questions, helping us understand the purchasing process and they were able to tell us information about the community we were moving into. It was a pleasure working with them.

Donna worked tirelessly for the vendor but kept all the interested buyers fairly informed so that no one could feel disadvantaged. I would describe her as professional, fair, and excellent at communicating the situation with frequent updates. There were several interested parties so it was a challenging situation. I appreciated her calmness at a time I felt stressed. I was impressed and, as a consequence, will be using her to sell my house now.

Excellent experience

Quickly sorted- thanks to Donna and Caitlin for very professional service.. hopefully won't be a return customer, at least for the next few years! But feel happy to recommend you both to prospective sellers/ buyers alike.. chris

It was a shame this time round we didnt have the exact buyers matching the price range. But Donna has worked very hard to find an acceptable price for us. Donna has a warm personality & communicates well & regularly.

Thanks Carl and Donna for a fantastic result,...you and your team were an absolute pleasure to work with. We could include all the superlatives, but the greatest testament to the work you did for us is that we would have no hesitation to work with you again in the future. With over 30years in Advertising, Sales and Marketing myself, I believe the entire MB package from start to finish is second to none. We’d highly recommend you to anyone who might be planning to buy or sell on the North Shore in the future.

Donna was very professional in all dealings. She provided excellent customer service and always contactable. Happy to recommend her to others.

We talked to three agents to choose the one who would represent us in the marketplace. We choose McConnell Bourn, but the agent, Donna Ferris was the difference! Donna looks and feels like a corporate sales executive, not a typical real estate person. Highly professional, with a wealth of knowledge and a team that reflects her high standards. Carl and Maria along with Donna came and directed the staging of our home. Every valued member of "team Donna" felt hand-picked to maximize our value. We sold within two weeks, for a price we were pleased with. We suggest anyone who is looking to sell on Sydney's Upper North Shore to contact Donna Ferris.

Donna is a very professional agent who understands the market and the local the suburbs. She was very helpful during the entire process of the transaction