Donna's profile

Donna's reviews

  4.9  
Donna has 174 reviewsacross 21 different locations, showing 12.
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Donna's qualities as told by our client reviews: friendly, reliable, responsive, supportive, honest, local expert, clear communication.
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Seller review
Awesome service and great result
almost 5 years ago
Awesome service and great result

This is the 2nd house in 12 months that Donna has sold for me. Donna achieved amazing results, 38 people through the open home and 6 offers in 24 hrs, 3 above my expectations. Donna is incredibly knowledgeable about the real estate market and has some great strategies to maximise exposure and results. Donna's communication was thorough and constant. If you're looking for an authentic agent with a no BS delivery Donna is the one you need.

Buyer review
Very Helpful
almost 5 years ago
Very Helpful

Donna was extremely helpful and informative. She helped me with every step in the process of my purchase.

Seller review
Donna & Trevor = Power team with results
almost 5 years ago
Donna & Trevor = Power team with results

After meeting Donna a couple of years ago looking to buy a property she had listed and unfortunately not going through but seeing her integrity and willingness to work around our busy schedule we decided to intrust her to sell one of our investment properties. From the initial meeting Donna & Trevor was organised inclusive of what results we wanted and up front with any set backs. The property was sent to auction and although I was nervous they assured me its the best option for my property. Boy were they right!! come auction night I had 2 registered bidders and at least 4 other "buyers" that couldn't bid under auction conditions in attendance. I passed in the property as it had not hit my reserve even with the negotiations. The whole Harcourts team got to work with the other conditional buyers and about an hour later we had 3 offers and shortly after a contract signed nearly $50k over the passed in amount. During the conditional process through to settlement I was kept well informed with everything and settlement was even moved forward. Donna & Trevor are a great team and get results.

Buyer review
Happy customer
almost 5 years ago
Happy customer

Very honest and works hard keeping all parties updated with the progress of the sale. Very approachable and knowledgeable, of the area and if Donna didn't know the answer to the question she would find out and get back to you. I would give Donna my repeated business. Thank you for all your help.

Seller review
Less than impressed.
almost 5 years ago
Less than impressed.

Terrible experience with Donna, we would never recommend her to anyone. When she tells you “I’m not just one of those typical real estate agents”, don’t believe her because that’s all she is. She will tell you want you want to hear. In our case she worked for the buyer rather than us, the sellers, the ones who paid her a ridiculous amount of commission. She made up multiple lies. She tried to make us feel bad for the buyer and begged us to give him early access numerous times as he had “no where to live or store his furniture” because settlement was pushed back because our “cash” contract was now waiting on him to take out a mortgage! She even went to the extent of contacting our solicitor and demanding her settlement letter as she had received the other sides settlement letter and the buyer wanted access to the property, our solicitor contacted the other side to find out she was lying and in fact they hadn’t sent anything to her, they were still waiting on the link to work for the property to settle! My husband always had a funny feeling about her and never wanted to trust her, but stupid me fell into her stories and lies, it was too late to back out after I started to see her true colours shine through. She also uses a bullying tactic when it comes to buyers and sellers. In our opinion she was very unprofessional and unethical.

Seller review
Donna Whitehouse - Sale of 18 Dear Place, Bellmere
almost 5 years ago
Donna Whitehouse - Sale of 18 Dear Place, Bellmere

Donna was extremely professional and knowledgeable. Donna ensured that the entire process was stress free & kept us updated at every stage of the process. I have no hesitation in recommending Donna to anyone looking for someone to look after the sale of their house, you’d be hard pressed to find anyone who could do a better job.

Seller review
Kept us updated and informed.
about 5 years ago
Kept us updated and informed.

Donna was a great agent. So was big on keeping us up to date and let us know what was going on, so no nasty suprises! Awesome. Thank you Donna.

Buyer review
Excellent Service
about 5 years ago
Excellent Service

Exceptional. Donna is friendly, communicative and assertive. She kept us informed every step of the way. Couldn't ask for better.

Buyer review
Whitehouse = Powerhouse!!
about 5 years ago
Whitehouse = Powerhouse!!

From the minute we walked into our new potential home Donna was there to greet us with a friendly face. She was very knowledgeable and very easy to have a chat with. Throughout the course of contract settlement she was there every step of the way with constant communication and offering her help wherever she could. We definitely would recommend Donna!

Buyer review
Highly recommend
about 5 years ago
Highly recommend

Donna has been professional, supportive and informative throughout the purchase of my new property. Donna has called me once a week to keep me informed of the progress of sale and has kept in contact when relevant information needed to be shared. She has provided me with a quality service and I highly recommend Donna.

Buyer review
Great Result
over 5 years ago
Great Result

Donna Whitehouse from Harcourts was very friendly, helpful during my search for my next home. Donna helped make the experience very easy and was always professional throughly the whole purchase. I wouldn’t have found my new home without her. Would recommend Donna to everyone!!

Seller review
Quick, efficient snd no nonsense agent
over 5 years ago
Quick, efficient snd no nonsense agent

If you want an agent who knows the market, adapts and overcomes, Donna is your agent! Very open about the market and it’s changed abd persistent, especially with underbidding buyers looking forward a quick and easy sale and in the end paying what was expected. Highly recommend.

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