Douglas' profile

Douglas' reviews

  4.9  
Douglas has 58 reviewsacross 12 different locations, showing 12.
over 5 years ago
The General led the charge to get us a record price!

Douglas Macarthur is the most genuine, hardworking, and honest salesperson I have ever met, and despite being a Sydney agent for a few decades, still hasn't lost his hometown country charm and work ethic. We have known Douglas for almost 15 years, so when it came time to sell our townhouse, we knew there was no one else we would trust to help us navigate this stressful process. The communication and feedback from Douglas has been exemplary through every step of the way. Not only did we get a text message, email and phone call after every open inspection, there was not a single day during the auction campaign that Douglas didn't touch base with us, most days on numerous occasions. And I know he spent hours and hours texting, emailing and calling potential buyers. He managed all the pre-market tradesmen, photographers, and inspectors, as well as liaising seamlessly with our conveyancer and strata agent. Before the first open home I was on my way to the property to sweep the courtyard and mop the kitchen floors, when I realised I had forgotten the keys. One quick call to Douglas to see if I could pick up his set of keys on the way through and Douglas volunteered to do the tidy up for me! To say he took the stress out of selling our property is an understatement. Come auction day, Douglas had a queue of bidders lined up out the door. Of the 11 parties registered to bid, 7 different groups tried their luck, with Douglas going around the parties to help one lucky couple secure our first home. The final price was beyond our wildest dreams, achieving a record price in the complex for a 2 bedroom, two garage townhouse, through Douglas's hard work and impressive relationship building. With his down-to-earth nature, Douglas has made many connections and will hopefully help the unsuccessful bidders find their new home soon. There is a reason people call him THE GENERAL, and his rank is definitely 5 STARS!

over 5 years ago
Seemless sale

Thanks Douglas for making the sale of our property so quick and straight forward. We really appreciate it!

over 5 years ago
Douglas A focused agent and skilled negotiator he is committed

Douglas extensive local knowledge is complemented by his dedication to his clients and his desire to deliver service above and beyond their expe. A focused agent and skilled negotiator he is committed to providing a comprehensive customer service to ensure each vendor’s needs are met over the course of a sale,.

over 5 years ago
Sold in a challenging market

Douglas worked very diligently to sell our house in Beecroft. With his considerable local knowledge, expertise and market experience he was able to canvass across a huge body of potential purchasers. He very deliberately tried to minimise expenses for us by first consulting his own database of potential buyers, then Ray White's and finally advertised the property on Domain and Real Estate.com. Douglas organised and attended numerous house openings during the marketing period and went to lengths to ensure we were constantly apprised of the outcomes and interest. He actively negotiated on our behalf with several potential purchasers, including the eventual buyers, and again kept us constantly and immediately updated. Before the property went on market Douglas organised several trades to do necessary work on the house and surveyed and reported back to us as we were isolated in WA, as we still are. Additionally Douglas went way above ordinary expectations in organising final cleanup when we were unable to do so ourselves. This involved quite a bit of physical labour of his own. Douglas happens to be an old friend and neighbour but, still, we couldn't reasonably expect the degree of help we received. If selling in Beecroft, Douglas Macarthur is your man.

over 5 years ago
Top notch support from Day 1

Douglas took us on the journey, explaining the process and keeping us in the loop all the way through. His dedication and focus were key to us achieving the desired outcome. The team marketed the house very professionally and the open inspections were conducted brilliantly. Could not be happier with the whole experience.

over 5 years ago
A Great Experience!

Douglas has an amazing knowledge of the local area. He is approachable and trustworthy. Nothing is too much trouble for him. Douglas has a friendly, professional manner. He works really hard to always get the best result. We have sold twice with Douglas and both times we have been more than happy with the whole experience of selling our home. Great service. Thank You Douglas!

almost 6 years ago
Highly recommend ! and Thank you to Douglas!

Douglas was very professional and worked really hard to get us the best possible result with the current changing market. communication and attention to detail were excellent. From initial proccess he helped us to get the right house on the market ;weekly inspection meetings kept us informed on each stage of the process, and at the end produced a great result for both buyer ans seller. Thank you to Douglas… highly recommend!

over 6 years ago
Trusted Advisor

We first dealt with Douglas when we purchased our property so we knew he operated with the highest professionalism and integrity. When it came to selling our property Douglas was the first person we called. His experience in the market, prompt communication and professional presentation lead to a smooth sales process with stress levels at a minimum. He was also willing to go above and beyond to arrange for dog sitters, leaf blowing and property maintenance while we were away.

over 6 years ago
Goes Above & Beyond!

Douglas has been an extremely prompt and professional real estate agent. He combines such an extensive knowledge of the Beecroft area with exceptional communication and enthusiasm. He has been a real pleasure to work with. As a family with young children we required an agent who would be flexible around our families needs. He understood this completely and went well above and beyond to assist us in selling our property. Douglas has always offered honesty and reliability which has made selling a house through him an enjoyable experience. Couldn't recommend Douglas more highly!

over 6 years ago
Douglas is an outstanding agent, incredibly hard working, and a true partner

I have had the best imaginable experience in selling with Douglas, from the first discussion, to the final result, Douglas made everything easy. Douglas is a consummate professional, works like a machine, and is one of the most trustworthy and honest partners I have ever worked with, in any arena. We had a lot to do for our sale to achieve the desired result, and wether it was organising tradespeople, planning the campaign, recommending styling and redecorating, watering plants after hours or showing our house to 20 people a day, Douglas overdelivered and then overachieved in the sales result. Douglas built trust and demonstrated professionalism from the very beginning, before we even had a sales contract he was working hard to ensure we felt confident and knew every step as we progressed. We had very thorough communications and detailed reports from every open house, making sure every potential buyer was followed up and he ensured that they trusted him in finding them the right property, it really was amazing to watch Douglas work. The Auction was the icing on the cake. Douglas had the best preparation of any auction in the district on the day, he had the best relationships with the potential bidders, had the best auctioneer and made sure the auction ran like clockwork, and that got us the best result we could have imagined. If you think this cost any more than any other agent, think again, but no other agent could have got us this result, he is the best in the game and with the best team in Real Estate, plain and simple. It was the best experience I’ve ever had selling a property, with an outstanding result and the whole process was stress free, simply the best. Thank you Douglas

over 6 years ago
Sale of Our Unit at Beecroft

We were extremely happy with the service provided by Ray White in Beecroft and Douglas in particular who handled our sale. From the start Douglas was upfront and set our expectations on what we could achieve. We had a great turnout at all the open houses and Douglas kept us informed of progress. Despite us being overseas we always felt we were in the loop and his efforts led to a successful sale. I would highly recommend Douglas.

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