I had no issues with Coco, however in dealing with Area Specialists, I found that communication could definitely use some work. From the negotiation stage, through the settlement period, I found communication from Area Specialists was relatively poor. Throughout the process I dealt with Hong and on several occasions he didn't get back to me as he said he would, rather I had to follow up myself. Sometimes having to contact Coco directly to induce a response to whatever the query may have been. These queries included responses to offers for the property, questions regarding appliances not working as they should and even missing keys. When arranging to pick up the keys after settlement, Hong did not want to meet me at the address of the purchased property and instead I had to go to the Area Specialists office in Keysborough. This was an inconvenience as it was much further for me. When I asked Hong if we could meet at the purchased house address, much closer for me, Hong responded saying that it depends if it fits his schedule. Overall, Coco and Hong were friendly and approachable, however the previously stated issues above are what stood out for me during the whole experience.

Coco is very professional and pleasant to deal with.she listen and understand your needs.

Hi Coco was my house for sale agent in Noble Park North in Melbourne I appreciated her performance of sell my house , friendly approach to the buyers and me She is a very professional, reliable agent if you want to sell your property, please contact her you will be happy same as me Hannah

Coco Ma was exceptional to deal with. Coco was very caring and honest during the entire selling period. Coco was very professional, at all times and a breath of fresh air to deal with. i would highly recommend using Coco to sell your property, as her knowledge and experience prevails

Coco's team is very active and helpful team. when requests or questions come, they always try to reply promptly. for the request, they also try the best to facilitate. we are very happy with the service

coco did excellent job. she sold my house just in two weeks tome. she is helpful and hard work. any time she always call you back when you need her help. i have had very good experience with her. And she sold my house price more than i expect . i will looking forward to work with her in the future.

Cannot recommend coco ma more highly, kept me across the campaign at every step. She brought a confident, calming approach and sold my property well within the expected time period, and for a great price. Many thanks Antonio’s

Coco is professional in the local real estate industry. She bridges the buyer and seller with warm heart and deep know-how .

Coco was extremely helpful when purchasing out new property. The process was smooth and stress free.

Easy to work with and hopefully.

Coco is such a reliable and trustworthy agent, she sold our property at a good price within a short period. We couldn't appreciate her much more, and will definately recommend her to our friends.

Coco Ma has been knowledgeable and professional at selling our property. Coco has taken her time and attention to ensure we were looked after for the whole process. Very satisfied with her service!