Ed Balfour acted as my real estate agent, and I have the highest praise for both him and Theo Polous. Ed was always available either in person or at the other end of the phone, and if I felt guilty about tagging him too much then there was always assistance to be had from his Katoomba office. Just like John Steed from the original ‘Avengers’ series, Ed was knowledgeable, never fazed, and relentless (he also comes immaculately presented, which enhances his likeness to Steed!). While I am an extremely satisfied vendor, I’m certain that the purchaser is also equally as satisfied with the outcome of the sale, testament to the integrity of Ed and the Theo Polous team.

Ed tried his best for me and acting between the buyer and tenant. I am very happy with his service, performance and support, at present the property market is not the best as well as the complication around the globe. and many factors. However, Ed Balfour went through the bad storm (worst property market in century) and finally, 'HE NAILED IT".

A massive thank you to Ed and the team at Theo Poulos. We couldn't be happier with the way they handled the sale of our house from the marketing to the openings. Ed kept us informed every step of the way and went above and beyond in helping us with the sale. We are so glad we went with Ed and the team and couldn't be happier with both our experience during the sale and the outcome. I would highly recommend Ed to anyone looking to sell or buy a property in the Mountains. He is a professional you can trust, has wonderful local knowledge and is a great communicator.

From start of first viewing until closure of property purchase, Edward's clear guidance, genuine feedback and professional advise made the experience a very pleasant one. It was a delight working with Ed and the Theo Poulos team. I highly recommend their excellent service. Thank you.

We were more than happy with the service provided by Ed, Danielle and the team at Theo Poulos. There were obviously some logistical problems with selling a house that we did not live in, with little knowledge of local tradespeople to carry out the essential work required to put the house on the market. Ed was very helpful in this regard and gave us sound advice in the best way to market the property. We were delighted that the house sold so quickly for a price above our expectations. Danielle was also a great help in the final couple of weeks before settlement while Ed was away. We used your agency when we bought the property in 2006 and had no hesitation in engaging your services again when the time came to sell the house. We would have no hesitation in recommending Theo Poulos to vendors in Katoomba.

Ed's advice was very realistic and honest. He assessed the market situation very realistically and was very professional in his approach. He always represented our interests very well, which was not easy as we were abroad during the sales phase. The result achieved definitely met our expectations.

Ed was extremely helpful and balanced in his advice to us regarding the properties we were considering. He clearly has great knowledge of the area and nothing was too big a request. Highly recommend.

I highly recommend Ed to handle the sale of your property. As the property is a deceased estate and we live some 900km away, we needed an agent who could take on more than just the sale of the property, we needed someone to keep an eye on everything for us. Ed did that and more! He constantly kept us informed in how the sale was going and also jumped in when we needed help with the little things at the house that we were too far away to do. Ed is an excellent communicator and an all round "nice guy".

Brilliant, honest and reliable. The team is easy to deal with and made the process easy.

The team at Theo Poulos were very helpful, giving good advice and ready to answer any questions. Their local knowledge and advice led to a quick sale at a good price and they were able to point us in the right direction to get help clearing the property. The settlement was handled quickly and professionally with no hiccups. We would definitely use Theo Poulos again. Thank you Ed, Danielle and Upeksha for all your help and guidance!

I found Ed to be highly professional in all aspects , from day one of our dealings in selling my house ....Giving good balanced advice and being ethical at all times

Selling the family home must be one of the most stressful events in life one can possibly encounter, as I was to recently discover. However, Ed Balfour and the team at Theo Poulos made the entire experience less of a arduous task and took me through the various paces with all of the necessary support and assistance needed to satisfactorily complete a sale. Very professional. Thank you.