Ed was a great agent to buy from. He not only goes above and beyond to make his vendors happy, but also his buyers. He was far above average with his communication for a busy agent. He and his staff are reliable, professional, and thoughtful. They sent us non-intrusive emails to guide us through the purchase process, which we found very useful. Even though our vendor had stated they would organise a clean prior to settlement, this not eventuate but Ed ended up organising a cleaner last minute to do a brief wipe down of the property, which was very kind of him given how beyond the scope of his service that was. Our exchange of contracts moved at lightning speed. He drives a hard negotiation and was keen for us to offer and sign ASAP, but that's his job! There was nothing that he promised to do that he did not follow through with and he will work hard with you if you are a serious buyer. Thanks to his lateral thinking, we were able to negotiate terms of sale for a somewhat complex problem that satisfied both vendor and buyer. Excellent experience overall!


