Ela's profile

Ela's reviews

  4.9  
Ela has 538 reviewsacross 25 different locations, showing 12.
Seller review
Highly Recommend Ela - property sold within 3 weeks for higher than expected sale price
about 7 years ago
Highly Recommend Ela - property sold within 3 weeks for higher than expected sale price

Ela was very professional, knowledgeable & friendly. From the initial meeting to settlement Ela provided great service & support. She talks you through the process, manages & sets your expectations utilising industry information/parameters. She is available thoughout the entire process - answered all my calls/e-mails same day /within 24 hrs. She marketed & sold my property for alot higher than my own expectations (>10% higher) & within 3 weeks which was incredible. So look no further for a fantastic agent that will get your property sold.

Seller review
Interstate agent - Superlative experience
about 7 years ago
Interstate agent - Superlative experience

I engaged Ela to sell my investment Villa solely as she was local to the area and market conditions were depressed. What a great choice it was! After a single on-site meeting with Ela, I was very comfortable with my choice. At all times, through a period of dealing with 3 buyers who committed to buy and then pulled out citing "couldn't get Finance approval" ( sounded like the old 'dog are my homework excuse) Ela was professional, knowledgeable, very active in promoting the property using the latest online techniques and channels and maintained twice weekly phone contact with me on top of weekly emails explaining local market activity. Having sold properties in Sydney where I was underwhelmed with the agents, Ela is the definitive example of a dedicated, knowledgeable, communicative and super personable Agent. I would unhesitatingly recommend Ela.

Seller review
Exceptional!
about 7 years ago
Exceptional!

Being interstate owners it's quite challenging when a decision is made to sell a property. That is unless you happen to come across Ela Milne. From managing the refurbishment to getting the property 'market ready' there is absolutely no way we could have done it without her. To say she went above and beyond would really be an understatement. Our townhouse looked fantastic when it went to market, she was honest, upfront and certainly knows her market. She achieved the outcome we had hoped for and we'll always grateful for her outstanding customer service. She has set an extremely high bar for others to match.

Seller review
First time writing a review ever in my life
about 7 years ago
First time writing a review ever in my life

I have never been a fan of writing a review for any service providers but this time I asked her first of how to write a review. If you ever need help to sell your property, Ela is the name you need to think of. She was a magnificant communicator for both me and the buyer resolving all the issues in a very time effective manner. I regret that I am not as a good communicator but she did everything for me and more importantly has made the sale gone through. Strong recommendation for anyone who wants to sell their property ASAP at a good price. No hesitation for 5 stars

Buyer review
My Experience
about 7 years ago
My Experience

As you can appreciate selling or purchasing a property can be a stressful process. Ela made the purchase my townhouse a very simple process. Ela was very professional in her approach and her communication was proactive and consistent. My purchase was under some unusual circumstances with a few things popping up that could have seen the contract fall through however Ela made sure everything was actioned in a timely manner and kept me up to date throughout the entire process. I would highly recommend Ela when selling or purchasing a property.

Seller review
A True Professional that Exceeds All Expectations
about 7 years ago
A True Professional that Exceeds All Expectations

When I first met Ela I knew right away she was a true professional and is passionate about what she does for a living . Ela was friendly, listened to my needs, knows her stuff with amazing local knowledge and knows how to get results. I was selling an investment property I had in Eight Mile Plains and although I live in NSW this was not an issue as Ela was always contactable when needed and just easy to deal with. Her follow up is impeccable. Before listing the property on the market Ela advised us on making certain improvements to the property to ensure it is marketable to the masses and increase the chances of achieving a quick sale at the right price. I am so glad we listened and took on all her advice and recommendations as our property sold within one week and we achieved the asking price. To add to this Ela is well connected, she facilitated and managed all the improvements (new carpet, blinds, paint) to the property before listing it for sale. It was just so easy for us. If you choose Ela to sell your property you are choosing well and she will yet have another opportunity to do what she does best. Thank you for all that you have done for us Ela and making this process appear so seamless to us. We achieved a great result with your advise, guidance, hard work and we are eternally grateful.

Seller review
It was a rewarding experience dealing with Ela
over 7 years ago
It was a rewarding experience dealing with Ela

We had read a number of positive reviews about Ela so we thought we'd give her a try. From the onset it was clear that we had made the right choice. We were impressed with her knowledge of the local area and the market in general. She kept us informed every step of the way and ultimately fetched a sale price that was beyond what we expected. We are happy clients

Seller review
Brilliant agent with great work ethics
over 7 years ago
Brilliant agent with great work ethics

Ela is a brilliant agent with great work ethics. She provided regular updates and valuable advise from start to settlement. I would definitely entrust Ela to sell any future properties I have

Seller review
Second Time Selling with Ela
over 7 years ago
Second Time Selling with Ela

My husband and I chose Ela for the sale of our first property, we were so thrilled with her service, contacts and expertise we went back to Ela for the next property. Ela made the transactions so smooth for us, from organising the painters, carpets, blinds she really went above and beyond our expectation. Ela was professional when dealing with our onsite manager. We really enjoyed selling with Ela and would recommend her without hesitation. Ela was always available to talk with us and always gave advice along the way.

Buyer review
Very attentive and accommodating!
over 7 years ago
Very attentive and accommodating!

Having bought and sold a few properties, I can say that Ela has been the best agent of them all. From building and pest, to sourcing drawings, Ela was resourceful and accommodating to all of my requests. The next property I buy will be through Ela. 😊

Buyer review
Ela has been so easy to deal with
over 7 years ago
Ela has been so easy to deal with

I recently purchased a 3 bedroom townhouse in Runcorn. Ela was fantastic during the process. She made herself always available for my calls, had all the answers to my questions and most of all understood that although selling houses is her business, it's certainly not mine. I love my new house and I'm so happy Ela made the purchase experience a good one and stress free.

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