After meeting Elaine we were at another home open and was reccomened to see another property that was more suitable . From then on the whole transaction went smoothly and Elaine kept us informed all the way .

Thank you so much Elaine for working so hard to sell our unit in such a tough market. You never gave up, had so many ideas and you really do go the extra mile. We highly recommend Townsend for property management as well, they did a great job when our unit was leased. Elaine and Bec run the family business so well and give everything a personal touch. E-fficient L-ocal knowledge A-bove and Beyond I-ntegrity N-ever gives up E-nthusiastic

Amazing service, above and beyond, professional, friendly, the list goes on ! Thank you so much Elaine

Thank you Elaine for your endless dedication to get our property sold. A special note also for all the extra work you did behind the scenes. Nothing was too much and I would recommend you to anyone. Thanks again

Thank you Elaine, for your patience, kindness and genuine dedication in securing a buyer for our property. You have gone above and beyond all our expectations. We cannot thank you enough for carrying our burden and never giving up.

We are delighted to say that our home is under offer, exactly one week after the first home open! How can I describe Elaine Townsend? A lady who is passionate about her work, seemingly limitless energy, an open book with honesty, sincerity and integrity. She treats her clients with the same care and consideration as she would a family member. Nothing was any trouble to her, whether it be helping us sell excess furniture, sourcing good and reasonably priced tradesmen or picking up a cloth and polishing up the shower glass with her own wonder spray! With Elaine, you don't just get an agent to turn up to show your home and do the paperwork, you get someone who is with you every step of the way. Having known Elaine Townsend for over a year, since she bought and sold a house for my parents, I can vouch for her character and professionalism. In short, Elaine is genuine and I wish her and her team every success.

elaine is very accommodating and and always kept us informed what was going on,a great person to deal with.

Thanks Elaine for everything, you have sold our two properties in record time, we find you very easy to deal with and talk to. Highly recommended. Ray and Elaine

We were very pleased with Elaine. She put a lot of behind the scenes effort in and showed many people through during the week. We have no hesitation in recommending her as someone reliable to sell your house.

Ive been with Elaine for a number of years with a rental property. Also used Elaine to recently sell the property. First class communication and Elaine is always willing to help with any queries or concerns.

I cannot thank Elaine Townsend and Greg Trayner enough for the service they provided for our family during the process of selling my parents' house in order for them to downsize to a property more suited to their age and requirements. They both went above and beyond to assist us through every step and treated my parents with such respect and patience. Elaine and Greg were always just a phone call away and they responded promptly to any request for advise. Townsends are not at all like the typical stereotypes of estate agents, they provided a professional yet personal service to fit our individual requirements. They listened and acted on our behalf. At all times they were on our side. I doubt many agents out there would help their clients sell their excess furniture through gumtree and vet the buyers for the safety of my senior parents, but Elaine did and this is just one example of the various acts of kindness that she did for us. During the process we came to know each other well and we can vouch for Elaine and Greg's honesty, ethics and integrity and we highly recommend them as agents and as very caring people. Thank you! Xxx

If Elaine says she will do something she WILL. A few words and phrases to describe Elaine and her work ethic in our opinion would be...honest, pro-active, has integrity, value, fair, friendly, hard working, problem solver, negotiator, goes above and beyond, good employer with long term established team behind her, advises and listens and acts accordingly.