I believe Elaine is a fantastic agent who I would recommend to everyone I know. She is very professional, a great communicator and really fair to all parties involved.

From beginning to end there were seemingly no limits to the lengths that Elaine and Townsend Associates went to help us move into our new property. Seriously, how many Realty Agents help to clean the property before moving in? It was incredibly reassuring to feel that there was a real level of understanding, empathy and a determination to meet all the many requirements and demands of a residential property purchase. We couldn't thank Elaine enough for her assistance and to top it all off there was a lovely welcome pack waiting for us when we opened the door at the end of it all. I highly recommend Townsend Associates and wouldn't hesitate to call on them the next time we needed a Realty Agent.

Elaine was an absolute Gem of an Agent for the sale of my property in Kinross. She did her utmost to sell my home and often went out of her way to help me sell my property. I highly recommend Elaine to any future Buyers or Sellers.

Very professional and helpful lady, extremely happy with service provided. Thank you

Elaine was always professional, helpful and approachable. She also provided a useful list of contacts to help with the renovation. We were so impressed that we are now using her to manage the (rental) property and she found us a tenant within a week.

Elaine was very knowledgeable on sales and pricing in our suburb she priced our house right and it sold on the first home open. Couldn't be happier with the outcome.

From walking in the door and meeting Elaine, it was a true breath of fresh air! She was neither pushy or assertive, like many of the other agents we had met, while looking for a property. She attentively listened to our needs and what we both wanted and needed in a property. She then did some research and phoned to ask if we would like to look at another property, she thought might be a better fit for our needs. It was! Perfect! She is a very warm, honest, compassionate, and friendly person who really cares about people and I am better now for knowing her. I think many in the industry could learn so much from how she treats people and her knowledge is unsurpassable.

Elaine has now sold two properties for me in Kinross and on both occasions has provided professional service of the highest degree. She always goes the extra mile for her clients, communicates well and is friendly and approachable at all times. Many thanks once again Elaine. You are a legend:-))

Elaine has been helpful throughout the selling process, from initial discussions to acceptance of offer (haven't completed yet). She has been prompt at responding to any queries we have. We wouldn't hesitate to recommend Elaine as a sales agent...

Elaine is an excellent agent with outstanding customer service and professionalism. She truly is 1st class. Not only did I buy a house from her but she has assisted with our renovations by recommendations of contractors. Not only was she our agent but also our friend who is always welcome here for a coffee.

Elaine your vibrant personality, positive and professional attitude was there right from the first time we met you. Thanks for selling our property so quickly. We will definitely recommend you. Best wishes Ray and Elaine

Elaine assisted with all aspects and ensured a hassle free sale.