Eliana was amazing to deal with throughout the whole process. She knew the complex really well, was always happy to help and made everything feel easy. Her communication was ridiculously fast — I was genuinely impressed with how quickly she got back to me every time. She even went out of her way to measure something at the property that we’d forgotten to check. Really knowledgeable, helpful and easy to deal with. I’d happily recommend her.
El is an outstanding agent. She is an expert in her field, goes above and beyond and nothing is too difficult. El was always ahead of the game, every time I started thinking of questions, she was already there with the answer before I had to ask. El’s warm, friendly and enthusiastic energy made the process of selling my property so easy and stress-free. This was my first time selling a property and El was always honest and provided the best advice and support throughout the entire process. Their marketing strategy is seamless, and the styling furniture made my property look amazing. From the very beginning, El and Michelle had incredible communication, both very responsive and always keeping me informed about where we were in the process before I even thought about asking. They are both honest, super friendly and easy to get along with. And if you’re looking to rent out your property, Renee is such a genuinely lovely and knowledgeable Property Manager. I can’t recommend El and the team more highly! They’re trustworthy, genuine and supported me through the entire process. Being a first-time seller, I was nervous and unsure but the guidance I received was spot-on and resulted in a fabulous outcome. Definitely save yourself any hassle and go with the Better Real Estate team!
Despite being 17,000kms away from our property, El and the team at Better made the entire selling process so easy for us. We came into the process knowing that selling whilst living overseas was going to be a little more complex than if we were back in Canberra, and because of this we wanted to make sure we picked someone who could take differences in time zones in their stride. Right from the get-go El met with us at a more unconventional hour and always responded to our messages with timeliness (even when they came through later in the Aussie evening). We loved El's no-BS approach and the effort she put in to getting our place market ready filled us with reassurance that we had made the right choice in selecting an agent. We have nothing but praise for El and the team at Better, and will tell anyone who will listen!
Eliana was outstanding! By far the best real estate agent I've ever worked with! She was not only very approachable and knowledgeable, but also trustworthy. What is generally a stressful experience was made joyful and fun by Eliana. I would recommend her to anyone and will call on her services the next time I decide to sell.
We couldn’t have asked for better service from Eliana throughout the purchase of our apartment. She was professional, knowledgeable and incredibly helpful every step of the way, making what can be a stressful process feel easy and enjoyable. Her communication was fantastic, and nothing was ever too much trouble. We truly appreciated her warmth and genuine care, and would happily recommend Eliana to anyone looking to buy or sell a property.
Eliana was an absolute legend when it came to our home buying process. From the get go she has been helpful, responsive, cheerful and always made us feel supported. We had heard a lot of amazing things about Eliana through our mortgage agent and slowly we found out that it was all true. A major highlight is that we had a few personal delays but Eliana was so patient and never rushed us. It was our first time buying a home and we are so glad we got to deal with one of the best in the industry. 10/10 experience, we totally recommend her!
Once upon a time: I attended an open home where I met the most enthusiastic real estate agent “El” Chapter 2: Made the decision to sell my little townhouse, I contacted El immediately. If you want a real estate that does not give you BS or only interested in commissions, then Eli and the “Better” team are for you. El and Michelle treat you like a friend, they tell you how it is, they don’t blow smoke up your butt, but once you deal with them you will be blowing smoke up theirs. 😊 They are the type of people you would like to hang out with after work and have a few laughs. They make you feel so stress free. El got ‘me’ and what I wanted and tailored the sales campaign around this. They have the best styler “Flynn”. I was hesitant to use styling, but if I can say one thing, use it, forget the cost, it will make your home look amazing. Chapter 3: 7 Days WTF, 7 Days, El had my house sold, I could not believe it. Chapter 4: Please if there is one thing I implore you to do with El and the Better team is “TRUST THE STRATEGY” & “TRUST THE PROCESS” The End!!!!!!!!
Highly knowledgeable and responsive to our questions about the property. Radiated positivity, compassionate and supportive throughout the entire sales process.
El went above and beyond throughout the whole process. They were always helpful, responsive, and genuinely cared about making everything as smooth and stress-free as possible. Their support and dedication made a real difference - I highly recommend El and her team! They're just so much better!
Thank you El and team for such a great experience buying my first apartment. At all stages of the process everyone was so friendly and fun, supportive, professional and accommodating, which was so valuable for me navigating such an unfamiliar environment. El was always very quick to answer any questions and went above and beyond to help me feel comfortable. I’m so happy with the whole experience and very excited to move into my new home.
After experiencing so many other pushy agents, El and Michelle were an absolute pleasure to deal with. El went above and beyond offering me a virtual walkthrough and was so flexible to deal with! I really appreciated El’s clear communication and friendly attitude. The Better team truly care about both buyer and seller and I will definitely look to use them for any future real estate needs!
Ahh, finding a real estate agent - not a great time, right? Some of them are slimy, some feel pushy and are more interested in their commission than actually doing a good job - so I figured I'd do some research and find out what's "Better" about these guys. And lemme tell ya - turns out it's just about everything. No review will do them justice, but El, Renee and Michelle were a breath of fresh air, and frankly, just beautiful humans (my dog Casper can vouch for this too). They're not just amazing at their job - they also share similar values, hold themselves to a high standard and give selflessly back to their local community, which is not something I expected to find, but was a wonderful bonus. As for the sale itself, the whole process was SO easy and felt largely stress free. El has a no-bullshit, honesty first approach with her appraisals that's not common in the industry. These guys worked so hard and got me an amazing result in less than a month, while equivalent units in my building that were on the market first haven't moved. I am so, so grateful for the communication, support, results and friendship that Better brought to this whole process - I wouldn't consider anyone else to sell my next property - it's in their name, they're just so much Better 🌸
