Eliana's profile

Eliana's reviews

  4.9  
Eliana has 352 reviewsacross 50 different locations, showing 12.
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Eliana's qualities as told by our client reviews: reliable, honest, friendly, supportive, responsive, local expert, clear communication.
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Buyer review
Excellent, friendly and professional
5 months ago
Excellent, friendly and professional

El and her team were great to work with - easy and clear communication, friendly and professional. Her approachability puts people at ease and her quick and efficient communication style have made the process very easy.

Seller review
No stone left unturned with our sale!
6 months ago
No stone left unturned with our sale!

El was absolutely outstanding in selling our property in Googong. From the very beginning, she was professional, knowledgeable, and incredibly thorough. She had done her research on the area, understood the local market deeply, and genuinely knew our home better than we did. Through all our interactions El and the team were calm, honest, and always approachable. What truly sets El apart is the way she and her team support families throughout the entire process. From the marketing team through to open homes and inspections, everything was handled seamlessly and with care. The presentation, communication, and attention to detail made the experience feel considered, organised, and completely stress-free for our family. El is very intentional about not overextending herself across too many properties. Instead, she chooses to focus on her clients, and that focus adds real value. We never felt like “just another listing.” Our family felt genuinely prioritised, supported, and guided every step of the way. El also takes the time to ensure the process is an experience for the whole family, not just a transaction. She understands that selling a home is a significant moment, and her thoughtful, people-first approach made us feel cared for, heard, and confident throughout. We felt completely supported and valued by El and the entire Better Real Estate team, and we couldn’t be happier with the outcome. El has named her company Better for a reason. She truly delivers a better experience. We would highly recommend El and the Better team to anyone looking to buy or sell their home.

Buyer review
Great communication with Buyer
7 months ago
Great communication with Buyer

Agents were friendly on contact and kept us upto date answering questions or seeking answers from sellers when needed. Great communication throughout process from a buyer point of view. Both agents helped make the process easy.

Seller review
The Better way truly exists - and we found it!
7 months ago
The Better way truly exists - and we found it!

Working with El, Renee and the Better team felt like having the dream team in our corner. Their warmth and knowledge made trusting them easy, and they wrapped us in the kind of care you can feel. The product and passion they bring is truly unmatched. Throughout selling our home, El guided us with heart, kept us calm, informed and supported. Our home sold within a week (the marketing was absolutely stunning) and well above asking! Seamless and genuinely caring, they truly showed us the Better way!

Buyer review
BEYOND EXCELLENT!
7 months ago
BEYOND EXCELLENT!

Our once-in-a-lifetime move from Queensland to Canberra was looking rather precarious until Eliana stepped in to our lives. Our real estate search was going nowhere, and desperation had well and truly set in. Our daughter was viewing open homes on our behalf and was immediately impressed by Eliana's professionalism and enthusiasm. We knew we had found the right property and Eliana's skill, knowledge and communication ensured that we secured the property....just in time! We can't thank her enough!

Seller review
BETTER Agent, BETTER Results
7 months ago
BETTER Agent, BETTER Results

Team BETTER made the entire sale process of my property seemingly faultless and smooth. The attention to detail and assurance to trust their recommended process made the entire process more than worthwhile with the outcome and support that was provided. My property had 1 open home and was listed and sold within 3 days, all thanks to the knowledgeable BETTER team. Will be recommending to anyone and everyone I know 10000%! Thank you so very much for all your dedicated hard work and effort! It did not go un-noticed

Buyer review
Nothing short of PHENOMENAL
8 months ago
Nothing short of PHENOMENAL

After helping my parents purchase their first house, I was honoured to have Eliana help me achieve my goal as a first home buyer too. The experience? Completely brilliant. I’ve heard horror stories which instilled fear into me but having an agent who 1) makes an effort to know her clients (both sellers and buyers) and note their needs and 2) acts in such a professional yet relatable manner is truly so calming. Eliana is a hardworking, knowledgeable agent who provides education and guidance to assist in what can be an overwhelming process. Along with her humour that of a standup comedian- I couldn’t have asked for a better time. I cannot thank Eliana and the team at Better Realestate for helping me secure my dream home. Hard work should never go unrecognised- Eliana, thank you a million times over.

Buyer review
You won't be disappointed with the Better Rea Estate team!
8 months ago
You won't be disappointed with the Better Rea Estate team!

We had a fantastic experience with El and her team. From the start, she was honest, knowledgeable, and straight to the point. There was no pressure or pushy sales tactics, just genuine advice and support. Her understanding of the area and the current market was excellent and really helped us feel confident throughout the process. El is friendly, easy to talk to and made everything comfortable and stress-free. We also had the opportunity to meet the seller through her, which was a really positive experience. Overall, we're extremely happy and grateful for her help. Highly recommend!

Seller review
Fantastic service with a fantastic result
8 months ago
Fantastic service with a fantastic result

From the moment I met Eliana, I knew she was the person to sell my home. Eliana and her team made the process (which we all know can be very stressful!) so much easier than I could have ever imagined. Her personality, support, knowledge and obvious experience enabled me to sell my home for more than I could have ever hoped for. I wouldn't hesitate to highly recommend Eliana and Better Real Estate to anyone wanting to sell their home.

Seller review
Better with Eliana
8 months ago
Better with Eliana

The property I sold was one I actually purchased from El. I chose her due to her truthful, straightforward advice, and her ability to absorb your needs and ensure they are carried out. Excellent experience for the second time!!!

Buyer review
Eliana Rojas-Terry agent review
9 months ago
Eliana Rojas-Terry agent review

El is an excellent agent, she is professional, knowledgeable and responds to queries very quickly. El and her team have worked very hard behind the scenes with our conveyancer and bank to make the whole process very smooth and hassle free. El is able to solve all problems that come her way. I highly recommend El to others and would contract her services again in the future.

Seller review
Totally positive
9 months ago
Totally positive

Our experience with Eliana was great. Her communication skills were excellent, very professional and selling skills are spot on. We would be happy to recommend her to anyone.

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