I have nothing except for positive words to express my gratitude for Ella and her professionalism during the process of purchasing my forever home. Ella has been a phenomenal support throughout this entire process. Ella has always been open and honest answering all questions I had regarding the property, I always felt comfortable speaking to her whenever I had questions. She always has such a positive light about herself, especially about her profession. Ella’s communication, her flexibility, her professionalism, assistance and knowledge for her profession really shines through when dealing with her. As I don’t currently live in the current area of where I am purchasing, Ella has always been flexible and goes above and beyond. Ella is an exceptional Sales Agent and without her assistance, I wouldn’t have been able to secure and purchase my new home. To say that I am happy is beyond an understatement. Ella has been transparent and incredibly helpful throughout this entire process. I highly recommend going through Janelle Puppa Realestate and having Ella as the sales agent. Thank you once again for your help, Ella!

Very happy with Ella’s approach, Great knowledge of the current market. Fantastic communication from start to finish. Very professional throughout.

Ella was great to deal with and her service was prompt and enthusiastic. There wasn't any delays in getting responses to questions and very flexible with timings to respond and see the properties.

Ella was respectful, punctual, well presented and she kept me well informed of the process. I found Ella very easy to deal with. One particular thing I would say is that Ella was happy to meet me at the property when I asked to see it a couple of times within a short time frame and she also returned my phone calls quickly. Her professionalism was clear to see. I wouldn't hesitate to recommend Ella.

Ella knew the market and gave realistic expectations of what the house would sell for. Gave good advice on what to improve on the property without having to over capitalize. We were kept up to date on what was happening.

The whole team at Janelle puppa where great to deal with and made it a very smooth hassle free purchase

Ella facilitated our thorough inspection of 13 Delhi Street in a manner that suited us. She then handled the negotiations with another interested party and vendor in a timely, friendly and professional way. This included conversations over a public holiday for which we were grateful. Within a few days this process was compete. The paperwork part of the sale process has also proceeded professionally with the added inconvenience of one of us being in a remote area at critical signing and deposit time. Ella has always been available and her relaxed but efficient manner has made the purchase of this property a positive experience.

As l am older l found Ella to be very patient explanatory and professional would highly recommend this agent.

Ella was professional and all requests were promptly done. Calls missed were followed up in a short amount of time. She was friendly and all questions were answered. A second inspection was no problem. A good experience

Happy with service and selling of property in a changing marketplace.

Ella was amazing from start to finish. She communicated every step of the way and was so helpful and understanding during a difficult time

Ella was very helpful with all of our requests and did everything in her power to ensure we had a very smooth and easy experience.