Ellen's profile

Ellen's reviews

  5  
Ellen has 83 reviewsacross 7 different locations, showing 12.
Buyer review
It’s all about communication!
about 2 years ago
It’s all about communication!

Ellen was amazing to deal with and the level of communication and understanding to our needs helped make the interstate buying process easy.

Buyer review
Service with a Smile and a Personal Touch
about 2 years ago
Service with a Smile and a Personal Touch

From the moment I began my property search, I knew I was in exceptional hands with Ellen. Her professionalism, market knowledge, and dedication to her clients are second to none in the real estate realm. Ellen has a keen eye for detail and an innate ability to understand her clients' needs. Not only did Ellen provide me with invaluable guidance through each step of the purchasing process, but her friendly and approachable demeanor made every interaction a pleasure. She went above and beyond to ensure that all of my questions were answered promptly and that I felt comfortable and confident in my decisions. The level of personal care Ellen puts into her work was made abundantly clear when she presented me with a bottle of champagne and some Easter Chocolates to celebrate the purchase of my first home. It was such a thoughtful gesture that truly exemplified her commitment to celebrating the significant milestones of her clients. I cannot recommend Ellen highly enough to anyone looking for a real estate agent who combines expertise with a personal touch. Her exceptional service has not only earned her this 5-star review but also my utmost gratitude and respect. If you're in the market for a new home, do yourself a favor and reach out to Ellen – you'll be in the best of hands!

Seller review
Excellent service with an outstanding result.
about 2 years ago
Excellent service with an outstanding result.

Ellen and Bec were such a pleasure to work with. Very responsive and always happy to do as much as possible to make the sale a success. When we hit a few hurdles during the contract process they help to move things forward with ease. In a smaller agency you feel prioritised and well looked after without a sense of just being a number or a paycheck. We felt they had a very fair commission rate and we got exceptional value from Team Kerr.

Seller review
A+++++++++
about 2 years ago
A+++++++++

Ellen was fantastic open transparent. Very easy to deal with will be doing business again.

Seller review
Communicative and Professional
over 2 years ago
Communicative and Professional

Ellen was very friendly and supportive throughout the whole process. She was constantly in communication with and updating us on the process and progress. We were unfamiliar with the process of selling, and she guided us through it patiently and thoroughly. She took our needs and ideas into consideration and we would recommend her to future sellers.

Buyer review
Helpful and thorough
over 2 years ago
Helpful and thorough

Ellen was very helpful and thorough agent. She has answered all my questions and addressed my concern.

Seller review
Quick, efficient and communicative service
over 2 years ago
Quick, efficient and communicative service

Market knowledge of particular suburb / locale excellent. Inclusive marketing package offer was very competitive. Selling price matched expectation and was seemingly highest yet achieved for similar unit in the Complex. Communications were concise and precise without undue pressure.

Buyer review
Professional and helpful
over 2 years ago
Professional and helpful

Having not bought a property for 27 years I needed some guidance throughout the buying process, Ellen has been very helpful. Any information I needed about the property was supplied in a quick and professional manner.

Buyer review
Very accommodating!
over 2 years ago
Very accommodating!

As Interstate buyers, Ellen juggled her time at very short notice to allow our inspection. Ellen had all the relevant information available including recent comparisons and local market data. Ellen was informative and transparent giving us greater confidence when making our purchase. Highly recommended for either a buyer or seller.

Seller review
Excellent Service!
over 2 years ago
Excellent Service!

Ellen and her team at One Agency are fantastic. Their customer service and communication was second to none. Highly recommended!!

Buyer review
Easy to deal with, prompt and knowledgeable.
over 2 years ago
Easy to deal with, prompt and knowledgeable.

Buying remotely can be very difficult so we appreciated the in depth drone photos and facetime walk through. We had a lot of questions and Ellen's knowledge of the property was reassuring. She was able to point us in the right direction for anything that required further research and was quick to reply to any emails.

Seller review
Amazing and stress free!
over 2 years ago
Amazing and stress free!

Team Kerr have a wealth of knowledge of the area, are professional, passionate, friendly and an enthusiastic team. They sold my home in a timely manner and as being a first time seller they helped me every step of the way! The team went above and beyond and I can’t thank Ellen and Bek enough!

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